Boka Restaurant Group and Top Chef/Iron Chef winner,
Stephanie Izard, are currently seeking
COUNTER STAFF to join the team of
Little Goat Diner, located in Southport Corridor!
Benefits & Perks: Health, Dental, and Voluntary Benefits Package (available after 90 days to full-time employees), employer-sponsored mental health and resource program, 401(k) program, career mentorship and growth potential, and dining incentives across our 20+ establishments!
About Boka Restaurant Group: Boka Restaurant Group is a James Beard Award-winning group, anchored by partnerships with some of American’s greatest chefs. With a firm belief that genuine hospitality makes the world a more human place, we strive beyond convention to believe in and support each other, care for our communities, and work together to build the world we want to live in. View our restaurants here: https://www.bokagrp.com/
About Little Goat Diner: Little Goat Diner is the neighborhood spot for enjoying breakfast all-day, sharing coffee with friends and indulging in the diner staples you loved as a kid—along with creative takes on the classics!
Counter Staff Responsibilities:
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- Stock coffee bar area with all items based on prescribed pars
- Prep and serve drinks in specified time while using standardized recipes
- Follow steps of service to provide a quality guest dining experience
- Ring to-go food and beverage items and properly handle payments with 100% accuracy
- Communicate orders to the kitchen and routinely checks order flow and progression
- Expedite food and ensure orders are prepared accurately and to company standards
- Assist in bagging of to-go orders
- Ensure proper sanitation standards are upheld by maintaining a clean and organized workstation
- Correctly audit and balance cash and credit card receipts as part of daily checkout procedures
- Assists in completing all opening, mid-shift, and closing procedures in a timely manner
- Maintain a high level of food, beverage, and menu knowledge to enhance guest experience
- Engage in professional and friendly communication with all guests ensuring all expectations are exceeded
- Display a sense of urgency to maintain the proper flow of service
- Responsible for meeting a strict adherence to guest’s allergy requirements
- Responsible for being a BRG ambassador by being flexible, proactive, and displaying a professional appearance at all times
- Maintain an open line of communication with FOH management staff during all service shifts
- Maintain an open line of communication with managers regarding ordering; repair and maintenance needs; and safety issues
- Assists FOH team members in guest service, cleaning, and organization as needed
- Be a pro-active problem solver by thoughtfully identifying issues and communicating them to your manager
Qualifications:
- Prior restaurant experience
- Open availability strongly preferred; weekend availability required
- Maintain all required health, sanitation, and alcohol service certificates
- Ability to work in a fast-paced environment
- Interpersonal skills
- Genuine interest and commitment to providing sincere, positive, upbeat dining experience at all times
This is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team!
Physical Requirements:
- Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds
- Safely and effectively use all necessary tools, equipment, and cleaning chemicals
- Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces
- Ability to bear exposure to hot and cold environments
If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you! Please reply with a copy of your resume AND a cover letter detailing why you'd be a great addition to our team!
