Hostess

We are seeking a friendly and welcoming Host/Hostess to be the first point of contact for our guests. You will set the tone for the dining experience by greeting guests with warmth, managing reservations and waitlists, and ensuring smooth table flow. The ideal candidate is personable, organized, and thrives in a busy hospitality environment.

• Greet arriving guests promptly with a warm welcome

• Seat guests at their tables and provide menus

• Manage reservations, cancellations, and walk-ins via the reservation system

• Estimate wait times accurately and communicate with guests during busy periods

• Monitor dining area flow to ensure even distribution of work for servers

• Answer phone calls and respond to guest inquiries politely

• Understand and communicate daily specials or promotions

• Maintain a clean, organized front-of-house area, including the hostess stand

• Assist with side work as needed (e.g., resetting tables, restocking menus)

• Previous experience in hospitality, restaurant, or customer service preferred but not required

• Excellent communication and interpersonal skills

• Strong organizational skills and ability to multitask under pressure

• Friendly, professional, and outgoing demeanor

• Ability to stand and walk for extended periods during shift

• Basic computer skills (for reservation software, POS)

• Schedule includes evenings, weekends, and holidays as needed

• Employee meal/discounts during shifts

• Training provided; opportunity for growth into other front-of-house roles