Service Manager

About Us
Marea, Altamarea Group’s flagship restaurant located in Central Park South, is where the flavors of coastal Italy meet the elegance of New York City dining. With an iconic menu and a James Beard Award, Marea delivers exceptional service, world-class wine, and award-winning crudo and house-made pastas in an elevated, yet welcoming atmosphere. We are proud to be part of the globally recognized Altamarea Group, known for its commitment to culinary excellence and hospitality innovation.

About the Role
We are seeking a poised, detail-oriented Service Manager that will act as a manager on the floor to oversee the team during dinner service. As a Service Manager, you come with strong leadership skills and a passion for delivering outstanding guest experiences. The ideal candidate has a background in fine dining, proven experience in leadership, thrives in high-volume, high-touch environments, and knows how to lead with both professionalism and warmth.

Key Responsibilities

• Lead and inspire the front-of-house service team with energy and clarity
• Maintain the highest standards of hospitality, service, and floor operations
• Oversee daily dining room service, including opening and closing procedures
• Manage guest relations, especially with VIP clientele, ensuring personalized and memorable experiences
• Collaborate closely with the General Manager, bar, kitchen, and reservations teams
• Uphold cleanliness, organization, and operational excellence at all times
• Train and mentor new and existing staff in service standards and company culture

Qualifications

• 2+ years of experience in a management or supervisory role in upscale or fine dining preferred
• Excellent communication, interpersonal, and problem-solving skills
• Deep understanding of steps of service, wine, and food knowledge
• Ability to remain calm under pressure and maintain composure during peak service hours
• Experience with reservation systems (SevenRooms, Resy, OpenTable) preferred
• A natural leader with a hands-on, team-first approach
• Flexible schedule including nights, weekends, and holidays preferred

What We Offer

At Altamarea Group, we are committed to creating a supportive and professionally rewarding work environment for all of our team members. We are also pleased to offer the following benefits for our employees:

• Comprehensive Medical, Dental, and Vision Benefits with wide range of coverage options for families (30 days from date of hire)
• Paid Time Off (progressive with tenure)
• Career Development and Growth Opportunities
• Employee Dining Discount at All Altamarea Group Restaurants
• 401(k) Plan (one year from date of hire)

Altamarea Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.