Cafe Manager
12 Matcha
54 Bond Street, New York, NY
Sorry, this job expired on Oct 22, 2025. Below are other jobs that may be of interest to you.
Required Years of Experience
2 years
Job Details
Your Overarching Role
Our common job description is to take great care of our guests and be the best ambassadors of the concept/brand possible!
Qualifications
Attitude and personality will always be more appreciated than background and experience.
From a technical standpoint:
Our common job description is to take great care of our guests and be the best ambassadors of the concept/brand possible!
- Do your best to facilitate service: efficiency, consistency, flexibility and focus are among the important qualities to keep developing.
- Work as a team, in a hands-on manner, relying on others to do the right thing while always doing your part to help them.
- Take care of the product, whether it is the food and drinks we serve, the tea we serve, the equipment we use or the spaces we work in…
- Be mindful of our overall appearance at any given time, from our grooming, the cleanliness of the cafes, the level of the music in the background, etc.
- Be respectful of and nice to all people interacting with us, beyond our guests: suppliers and vendors, residential neighbors, retail neighbors, people just passing by.
- Keep representing the company outside of work, whenever you get a chance to talk about it (social media for instance, or general conversations about your occupation).
- Show pride in what you do!
- Put a nice, genuine smile on your face!
Qualifications
Attitude and personality will always be more appreciated than background and experience.
From a technical standpoint:
- A previous experience in similar cafe operations preferable.
- Our model means a very important emphasis on Hospitality, which means that any restaurant/hotel experience would be a plus.
- Valid certification in food protection.
Compensation Details
Compensation: Salary ($75,000.00 - $80,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts
Required Skills
Customer Service
Communication Skills
Attention to Detail
Problem Solving
Adaptability
Interpersonal Skills
Positive Attitude
Collaboration
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Coffee / Tea
Cafe, Retailer
Part of Exceptional Brands Group
12 is a contemporary matcha brand, café, and retail store in New York.
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