Required Years of Experience
0-1 years
Job Details
The Charter Oak Restaurant, in St. Helena, CA, is seeking a professional Host to join our team. The Charter Oak is a highly acclaimed new-American restaurant boasting 250+ seats, multiple Private Event venues, a multi-faceted team and our own 3.5 acre Farm. This is a fantastic opportunity for a restaurant professional that is seeking professional growth and the ability to work in a fast-paced & dynamic work environment.
An ideal candidate is...
- Comfortable interacting with guests and members of our community
- Able to multi-task and function well under pressure
- Has some experience using reservations software and/or quick to learn and utilize these programs
- Understanding of the basic functions of a high volume, upscale casual restaurant
- A team-oriented individual, willing to contribute to the success of everyone within the organization
- Eager and proactive about learning and understanding our product
Some position responsibilities include...
- Welcome guests and escort them to the appropriate table
- Create, adjust and cancel reservations via Resy
- Monitor the progress of tables as it relates to seating incoming reservations
- Manage guests’ expectations regarding wait time for tables, seating etc.
- Answer phones, take phone reservations, answer questions and transcribe and deliver messages
- Genuinely thank guests upon departure
Benefits for Full-Time team members includes...
- Health Insurance, 401K/Retirement plan, employee discounts, gym membership discount program
- Work in a dynamic, upscale, community oriented casual restaurant
- Expand your detailed knowledge of food & beverage
- Opportunities for career growth within an organization of passionate hospitality professionals
To join our team, apply to this post or email [email protected] with your resume and a brief explanation of why you might be an excellent fit. Alternatively, you may fill out an application in person. A member of our team will be in touch promptly.
Compensation Details
Compensation: Hourly ($18.00) plus tips
Benefits & Perks: Health Insurance, 401k, Dining Discounts
Required Skills
Interpersonal Communication
Strong Communication Skills
multi tasking
Customer Service Orientation
Working Under Pressure
Ability to work in a fast paced environment
Reservations Software
Problem Solving Skills
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New American, Californian
Casual Dining
Part of Chef Christopher Kostow
A restaurant by Chef Christopher Kostow of The Restaurant at Meadowood.
Our aim is for The Charter Oak to be as elemental a restaurant as possible- we will try to walk the line between simplicity and elegance; being deliberate in how we shop, cook, serve, and design the components of the space. We have long functioned in the rarified realm of a more expensive and authored restaurant. The ceremony, traditions, and artifice that is fitting within the setting of The Restaurant at Meadowood is being stripped away in our newest endeavor.
We are, in short, learning to walk again.
