Heritage Grand Restaurant & Pizza Bar is hiring a Floor Manager.
The floor manager will contribute to our success by leading the restaurant team to provide engaging service of quality food and beverage to guests in a clean and comfortable environment. The Floor Manager will assist the GM in Team development, training, and overall success of the restaurant.
Requirements/Responsibilities
Summary of Key Responsibilities for Restaurant Floor Manager (include but are not limited to the following):
* Performs floor Managerial duties as required by the restaurant.
* Constantly ensures quality control.
* Maintaining high service standards and highest level of guest satisfaction at all times.
* Assists in restaurant staff training, enforcement of policies and procedures, performance management, development, and team building.
* Adheres to company standards and protocols.
* Administrative responsabilities include (but not limited to) scheduling,
* Assist GM as needed.
* Maintains a safe, healthy, and secure facility by enforcing sanitation standards and procedures, complying with health and legal regulations, and maintaining security systems.
* Performs daily workstation assignments along with supervisory duties.
* Actively engages with guests
* Takes direction from GM and upper Management in order to identify and address trends and issues in restaurant performance.
* Addressing any issues in a timely fashion.
* Assist GM in motivating Team Members to meet organizational and operational objectives.
* Strong Leadership skills
* Evaluates usage of supplies.
* May take on GM responsibilities in their absence.
* Manages with integrity, honesty and knowledge that promote the culture, values, and brand standards of our restaurants.
Summary of Qualifications
* Minimum two years progressively responsible experience in restaurant.
* Minimum one year supervisory experience
Required Knowledge, Skills, and Abilities
* Knowledge of supervisory practices and procedures
* Strong operational skills in a fast-paced customer service environment
* Strong leadership skills with the ability to coach and develop Team Members
* Effectively communicate, orally and in writing, with Team Members and guests
* Ability to gain the respect and trust of direct reports
* Effectively handle and manage confidential and sensitive information
Physical Requirements:
* Able to lift up to 40 pounds.
* Must be able to stand and exert fast-paced mobility for periods up to 9 (nine) hours in length.
Availability Requirements:
* Must have flexible availability for scheduling
* Must be available for both opening and closing shifts
Benefits:
- PTO and sick leave available
- Health Insurance
- Commuter Program
