Borgo, a celebrated Mediterranean trattoria from The Marlow Collective, is seeking Servers. We are looking for candidates with open availability for a full time position.
What We Offer
- Competitive wages
- Subsidized medical, dental, and vision insurance at 90 days
- Industry-leading paid time off plans + paid family leave
- 401k plan access beginning at hire
- Discounts across our group of businesses
- Access to our Employee Emergency Assistance Program for added support
Key Responsibilities:
- Servers are the face of the guest experience and manage the section efficiently, coordinating kitchen requests and directing Assistant Servers.
- Must understand kitchen-dining room relationships, food etiquette, and the flow of service.
- Responsible for all aspects of service and guest satisfaction.
- Input food and beverage orders into the system, assist with wine service, serve food, and provide warm hospitality.
- Have in-depth knowledge of ingredients, allergies, and menu details to tailor experiences for guests.
- Lead the floor with awareness, urgency, and confidence.
- Greet guests, guide them through ordering, and address special needs or occasions.
- Be knowledgeable about the wine, cocktail, and beer offerings, and make recommendations to drive sales.
- Ensure guests end with a positive note and present an accurate check.
- Work a minimum of 4 shifts per week
Successful Candidates Will Have:
- A demonstrably positive and friendly demeanor
- Exceptional interpersonal and communication skills with strong organizational and multitasking abilities
- A keen attention to detail and spatial awareness
- A receptive and charitable attitude toward constructive feedback
- A willingness to deepen one’s knowledge of hospitality on every level
When applicable and lawful, we deduct the tip credit of $5.50 / hour from the NY State minimum wage of $16.50 / hour.
The Marlow Collective is a values-driven organization working to advance a more equitable and sustainable food system for all. We are committed to providing caring, respectful workplaces; to sourcing seasonally, locally, and organically building supportive partnerships with our farmers and producers; and to creating meaningful experiences that celebrate and connect the communities we serve. We prioritize diversity in hiring and advancement and a culture of inclusion and belonging.
While performing the duties of the job, a Server is regularly required to stand and walk; reach with hands and arms; talk and hear; climb, balance, stoop, kneel, and crouch. They must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds.
