Required Years of Experience
1 year
Job Details
The Support member plays an essential role in delivering exceptional dining experiences and maintaining a clean and inviting atmosphere.
Role Highlights:
- Efficient Service: Collaborate with servers and kitchen staff for timely food delivery.
- Presentation Excellence: Plate dishes with precision and attention to detail.
- Seamless Operations: Run food orders efficiently and maintain table sequence.
- Table Maintenance: Clear and reset tables promptly, enhancing the dining experience.
- Guest Interaction: Assist with guest requests, inquiries, and needs.
- Cleanliness Priority: Maintain a clean and organized dining area.
- Physical Stamina: Stand, walk, lift, and carry trays for extended periods.
Roles and Responsibilities:
- Collaborate with servers and kitchen staff to ensure timely and accurate food delivery to guests.
- Efficiently run food orders to tables, maintaining proper sequence and attention to detail.
- Clear and reset tables promptly, removing used dishes, utensils, and glassware.
- Assist server in replenishing table supplies, such as condiments, napkins, and utensils, to enhance guest experience.
- Assist in maintaining a clean and organized dining area, including sweeping and cleaning spills.
- Assist servers in addressing guest requests and inquiries, enhancing guest satisfaction.
- Collaborate with the kitchen and bar for smooth communication and service coordination.
- Support a positive and collaborative team environment, assisting as needed in various tasks.
- Contribute to a welcoming and hospitable atmosphere, ensuring guests feel valued and cared for.
Requirements:
- At least 1 year of previous experience as a Food Runner, Busser, or a similar role
- Ability to work efficiently and thrive in a fast-paced, high-volume dining environment.
- Strong communication skills, with the ability to collaborate with serving and kitchen teams.
- Physical stamina to stand, walk, lift, and carry trays and dishes for extended periods.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
- Positive attitude and willingness to contribute to the overall success of the front-of-house team.
Compensation Details
Compensation: Hourly ($11.00) plus tips
Benefits & Perks: Paid Time Off, 401k, Dining Discounts
Required Skills
Initiative
Teamwork
Customer Service Orientation
Team Collaboration
Adaptability
Problem Solving
Attention to Detail
Time Management
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Part of Nowon USA
Nowon, founded by Chef Jae Lee in 2019 and named after his hometown in Seoul, South Korea, is a vibrant Korean-American gastropub with two locations in New York City—the flagship in the East Village and a second outpost in Bushwick.
Nowon offers a dynamic and memorable dining experience that blends the bold flavors of Korean cuisine with the diverse culinary influences of New York City. Chef Jae is celebrated for his creative, crowd-pleasing dishes, such as the renowned ‘Legendary’ Cheeseburger and ‘Chopped Cheese’ Rice Cakes, which have earned widespread media attention. With a lively ambiance set to nostalgic 90s and early 2000s hip-hop music, Nowon delivers an unforgettable vibe to complement its exceptional food.
Building on the success of its East Village location, Nowon expanded to Bushwick, Brooklyn in July 2023, where Chef Jae introduced signature Korean-inspired wood-fired pizzas. Nowon’s momentum continues with the April 2025 opening of its Seaport, Boston location—marking the brand’s first venture outside of New York State.
