Events Operations Associate

Major Food Group is hiring experienced an expereinced Operations Associate to join our team.

We are seeking a reliable and detail-oriented Events Operations Associate to join our Facilities
team. This role is pivotal in ensuring successful event operations, primarily focusing on load-in
and load-out coordination. As the go-to liaison for vendors, clients, and internal teams. You’ll
play a critical role in upholding our standards for safety, efficiency, and client satisfaction.

RESPONSIBILITIES::

• Oversee and coordinate all event load-in and load-out activities. Hours vary and may be overnight depending on the business needs.
• Act as the primary point of contact for vendors and clients onsite, responding to questions and resolving issues in real time.
• Monitor event setups to ensure compliance with safety regulations and venue standards.
• Assist with equipment handling, setup, and teardown, while maintaining cleanliness and orderliness throughout the venue.
• Collaborate with GMs, the Facilities team, and Director of Operations to execute logistics plans.
• Document and report incidents, maintenance issues, or irregularities promptly.
• Perform regular security checks and ensure all areas remain secure and operational.
• Deliver exceptional service to vendors and clients, helping set the tone for a professional and smooth event experience.
• Support cross-functional teams as needed, including FOH, Porters, and Kitchen teams.

REQUIREMENTS:

• High school diploma or equivalent; prior experience in event operations or facilities roles strongly preferred.
• Strong interpersonal and communication skills; Spanish fluency is a plus.
• Calm under pressure with excellent conflict resolution and de-escalation skills.
• Able to lift and transport equipment safely.
• Proactive, organized, and able to manage multiple tasks simultaneously.
• Tech-savvy enough to handle basic Google Workspace tools (Gmail, Sheets, Docs).
• Comfortable leading and delegating tasks to others when needed.
• Flexible overnight availability, including weekends and holidays—Friday and Saturday nights are essential.
• Reliable transportation or proximity to the venue is a must.
• Maintains a professional and presentable appearance.

COMPENSATION: $28.00 - $33.00 / hour

BENEFITS:

•  Competitive Salary
• Medical/Dental/Vision Insurance with Company subsidy
• Growth Opportunities
• Progressive Paid Time Off
• Parental Leave
• Tuition Reimbursement
• Generous Dining Allowance
• Unlimited Referral Program
• TransitChek Discount
• 401k Plan with Employer Contribution

Equal Employment Opportunity 

Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.