Major Food Group is hiring an experienced Administrative Assistant to join our corporate Facilities team!
The Administrative Assistant - Facilities is responsible for the timely and complete resolution of reactive and preventive maintenance across Major Food Group properties. We run an around-the-clock hospitality business across multiple cities and are looking for someone to provide critical Dispatch Support during vendor business hours.
RESPONSIBILITIES
- Identify, build, and maintain relationships with reliable maintenance vendors across several cities – primarily serving Boston, New York, and Miami
- Create and schedule tasks for local maintenance technicians and adjust accordingly throughout the day using our internal CMMS scheduling system (UpKeep)
- Coordinate repair work with third-party maintenance vendors as needed and ensure work is completed satisfactorily and within budget
- Regularly review all open issues and update statuses in real-time in order to provide the Managers, chefs, and the Facilities team the most up to date information
- Communicate proactively and effectively with Managers, Chefs, maintenance technicians, vendors, and the Facilities Team.
- Follow up with Managers and Chefs to ensure that maintenance issues have been resolved
- Advocate for the Managers and Chefs requests and needs when necessary, ensuring vendors and local maintenance teams meet service SLAs
- Ensure Managers, Chefs, and landlords provide access when necessary for vendors & maintenance teams to perform their work
- Occasional travel to Miami, Boston, and New York may be required
REQUIREMENTS:
- 2+ years of administrative experience preferably in the hospitality industry
- Ability to work in fast-paced, collaborative environment
- Strong organizational and time-management skills with attention to detail
- Strong communication skills and the ability to handle sensitive and confidential information
- Ability to sit, stand and walk for prolonged periods of time
- Ability to lift up to 50 pounds
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- An extremely organized team player who can also solve problems independently
- Experience working with tech products (eg, G-Suite, Slack, Trello, etc)
- Familiarity with commercial maintenance, multi-unit maintenance, and handyman work
- Proficiency in Spanish preferred but not required
Compensation: $25.00 - $27.00 per hour based on experience.
BENEFITS:
- Competitive Salary
- Medical/Dental/Vision Insurance with Company subsidy
- Growth Opportunities
- Progressive Paid Time Off
- Parental Leave
- Tuition Reimbursement
- Generous Dining Allowance
- Unlimited Referral Program
- TransitChek Discount
- 401k Plan with Employer Contribution
EQUAL EMPLOYEE OPPORTUNITY
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
