Counter Staff

Location: Philadelphia, PA (BOK location for weekend shifts)

This is the schedule for the position:

• Tuesdays 7:00am – 3:00pm (Rittenhouse Farmers Market)
• Friday – Sunday 7:30am – 2:00pm (Bakery at BOK location)

About Us:

Second Daughter is a small, values-driven bakery located inside the Bok Building. We’re passionate about creating memorable pastries and treats, and we value kindness, reliability, and a positive attitude in our team.

Position Overview:

We’re looking for a warm, reliable, and organized Counter / Front of House team member to work both our farmers market and bakery shifts. This role is customer-facing and fast-paced, and we’re seeking someone who can stay calm under pressure, communicate clearly, and be a kind, welcoming presence.

Responsibilities:

• Greet and serve customers at the farmers market and bakery with warmth and professionalism
• Handle POS transactions accurately and efficiently
• Keep the front of house clean, stocked, and organized
• Answer guest questions clearly and politely, even during busy times
• Communicate effectively with the kitchen and fellow team members
• Assist with setup, packaging, light prep, or other tasks as needed
• Must be able to lift 50 lbs 
•  Works well under pressure. 
• Can be polite and navigate under pressure. 
• General interest in guests experience 

What We’re Looking For:

• Availability for weekends (Friday – Sunday) and Tuesdays
•  Must have a valid drivers license and clean driving record. 
•  Feel comfortable operating a large vehicle 
• Ability to stay calm and focused during busy service
• Friendly, professional demeanor with strong communication skills
• Comfortable multitasking and handling a line
• Previous experience in food service or hospitality is a plus
• Interest in pastries and hospitality is a bonus

Farmers Market Attendant ResponsibilitiesCustomer Service & Sales

• Greet customers warmly and provide product information and recommendations.

• Answer questions about ingredients, sourcing, preparation, and pricing.

• Take orders accurately and handle customer concerns or complaints professionally.

• Maintain a clean, welcoming booth space.

Product Handling

• Prepare and assemble food items (if applicable) following safety and quality standards.

• Restock displays and ensure products are attractively arranged.

• Monitor inventory levels and communicate when stock is running low.

• Follow food safety guidelines, including glove use, cross-contamination prevention, and temperature control.

Cash Handling & Transactions

• Process payments via cash, card, or digital systems.

• Count starting and ending cash drawers (if assigned).

• Issue receipts and manage small change efficiently.

Booth Setup & Breakdown

• Set up tent, tables, displays, signage, and equipment before market opens.

• Break down and pack equipment, supplies, and product at closing.

• Maintain organization of storage bins, tools, and packaging materials.

Brand Representation

• Communicate the business’s story, sourcing, and values.

• Share accurate information about product availability (e.g., only offered on Fridays).

• Handle customer expectations when items sell out.

Operational Support

• Track sales or note customer feedback for owners or managers.

• Help maintain compliance with market rules and health department regulations.

• Assist with transporting goods to and from the market.

Why Join Us:

• Be part of a small, passionate, and supportive team
• Work with high-quality, artisanal pastries
• Positive and values-driven work environment

If you read to the end, tell us your favorite pastry!