Customer Engagement and Point of Sale Associate

About Meadow Lane 

Meadow Lane is a gourmet prepared foods market opening in Tribeca in 2025. Our store features extensive grab-and-go menu options with a coffee, tea, and smoothie bar, organic juices, and daily pastries, all crafted by award-winning chefs in-house. 

In addition to locally-sourced farm produce, we offer a curated selection of pantry staples, snacks, and household goods, plus a floral studio creating custom arrangements. We focus on one-of-a-kind products, sustainable sourcing, and a beautiful, tranquil, and welcoming environment, making Meadow Lane more than a grocery store, but an experience.

Roles and Responsibilities

Meadow Lane is seeking dedicated, full-time associates who are organized, punctual, responsible, and committed to hospitality as a career. This is not a side job or seasonal role — it’s a commitment to being part of a well-oiled, high-standards team that customers recognize and trust every day.

As the final touchpoint in the guest experience, the POS staff ensures every detail is handled smoothly and every customer leaves feeling valued.

Key Priorities:

• Operate the POS system with accuracy and efficiency.
• Maintain an immaculate, organized, and welcoming checkout area.
• Train on menu and products; understand ingredients and guide customers with confidence.
• Greet every customer warmly and foster familiarity with repeat guests.
• Communicate clearly with the team to keep the floor flowing.
• Protect standards: clean shelves, tidy displays, correct signage, accurate pricing.
• Support the culture - reliability, kindness, and pride in work.

This role offers steady full-time hours (35–40/week), the potential to grow with us, and for the right person, a salaried role with benefits.

Schedule & Commitment

• This is a full-time role (35–40 hrs/week) with consistent scheduling.
• Must have flexibility for early mornings, evenings, weekends, and holidays on a rotating basis.
• We are seeking applicants looking for long-term stability and growth in hospitality/retail, not a short-term or seasonal role.

Minimum Requirements

• 1+ years in a customer-facing role (food retail, grocery, or hospitality preferred). 
• Familiarity with point-of-sale systems (Toast experience is a plus).
• Available to work a flexible schedule, including weekends, early mornings, evenings, and holidays.
• Reliable, punctual, organized, and diligent — people we can trust.
• Strong attention to detail and commitment to customer service.
• Able to stand/walk 6–8 hrs per shift and work in a fast-paced environment.