Required Years of Experience
1 year
Job Details
Are You Tired of being taken advantage of? Looking for a fun, fast-paced, and supportive place to work? Join our team!
As a Floor Manager (FM) at the Rag Trader/Bo Peep you will be a seasoned, motivated and dynamic team player who thrives in a fast-paced environment and aims to elevate our patrons experience without losing integrity of product. Organized, with a passion for mentorship, the right candidate must have a natural ability to lead Service Managers through warm, detail-oriented hospitality.
Culture
- Epitomize all that Fox Lifestyle Hospitality Group’s culture represents (respect our guests, our product, our work family, our communities)
- Infuse Fox Lifestyle Hospitality Group’s core values into all interactions, policies and programs (diversity, respect, authenticity, accountability, development, passion and kindness)
- Outline concise, purpose-filled expectations and communicate in a fashion that feels clear, inclusive and fair
- Strategic and detailed in future planning, level-headed in approach, consistent in messaging
Finance:
- Ensure proper team member coverage per the needs of business for each FOH department while maintaining target labor costs
- Oversee cash management functions; Maintain proper loss prevention standards, including reviewing cash handling procedures, deposits and safe procedures
Operations:
- Participates in General Manager Meeting, weekly
- Attends and when required, leads pre shift in an educational inspirational manner
- Perform all POS functions, including opening and closing procedures, comps, voids and transfers, back of house administration (employee creation, menu management, etc.)
- Maintain a clean, organized dining room following company standards
- Plan, execute and communicate all new products and information effectively and efficiently
- Promote and practice safe work habits, identify and resolve potential safety hazards; Document accidents, conduct initial investigation and determination of root cause of safety incidents in the interest of maintaining a safe work environment
- Maintain Department of Health rating; Implement best practices to ensure DOH standards are met
- Ensure that all team members are educated on company products and services, as needed
Staff Management:
- Facilitate ongoing training and development of staff. A role model for outstanding service; continuously work to elevate service standards through training workshops and monitoring employee performance
- Consistently monitor, coach and encourage team members to exceed Company service standards
- Ensure proper team member coverage per the needs of business while maintaining target labor costs
- Prepare reports to track performance of employees to enhance efficient evaluation
- Drive team to achieve targets for online scores; Use guest feedback as teaching tool for staff
- Productively address team members who do not follow Company standards, ethics or culture
- Resolve team member or customer conflicts through Company compliant handling procedure
- Build team spirit by fostering a work environment where team members are encouraged and valued
Compensation Details
Compensation: Salary ($67,000.00 - $75,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts
Required Skills
Team Leadership
Leadership
Hospitality Management
Effective Communication
Mentorship
Problem Solving
Organizational Skills
Time Management
Read more
Gallery
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Part of Fox Lifestyle Hospitality Group
Honoring those who stitched together the fabric of yesteryear, The Ragtrader harkens back to the nostalgia of a forgotten time—when things were created by hand, and craftsmanship mattered. A time when neighbors gathered to share their stories over good food and even better drinks.
The Ragtrader evokes the old garment factory that once was, complemented with quirky details that unfold on each level. From the exposed brick walls and vintage sewing machines to the warm, inviting atmosphere, every corner of the restaurant tells a story of its past. The décor seamlessly blends rustic charm with contemporary elegance, creating a space where history and modernity coexist beautifully.
The new menu at The Ragtrader takes inspiration from the rich cultural exchange facilitated by the Silk Trade Route, blending flavors, techniques, and ingredients from East and West. This ancient network of trade not only transported silk but also spices, herbs, and culinary traditions that shaped modern gastronomy. From the fragrant spices of the Middle East to the umami-rich ingredients of Asia, the menu celebrates the fusion of these diverse influences, offering dishes that evoke the spirit of cross-cultural exploration. From the Seared Scallops prepared with apple cider gastrique to the Roast ½ Chicken in a curried tomato sauce and the Market Fish in a miso glaze and served with bok choy, shaved brussels and whole grain “fried rice”, the new menu is a cultural amalgamation that is surely not to be missed.
Just as the Silk Trade Route connected far-reaching cultures, the garment industry’s own global ties are woven into the fabric of The Ragtrader, where culinary craftsmanship meets fashion history. At The Ragtrader, we pay homage to both the global journey of flavors and the rich legacy of the garment industry, bringing together the best of both worlds in every bite.
Together with a careful selection of wines, beers, and bespoke cocktails, we are reminiscent of the building’s humble beginnings alongside newer creations. Our drinks menu features innovative concoctions alongside classic favorites; each drink crafted to complement our dishes and enhance your dining experience.
A peek downstairs reveals Bo Peep Cocktail & Highball Store, a cocktail and piano bar that will make your heart smile. This intimate space is a haven for those seeking a cozy spot to unwind. With its plush seating, vintage décor, and the gentle hum of live piano music, Bo Peep is the perfect place to enjoy a nightcap or a leisurely drink. The bar’s selection of highballs and signature cocktails, crafted with precision and flair, adds to the enchanting ambiance, making it a beloved retreat for both locals and visitors alike.
At The Ragtrader, we invite you to step into a world where every detail is a nod to the past, yet every experience is infused with the vibrancy of today. Come join us to celebrate the art of good food, great drinks, and timeless stories.
