Shift Lead/Bartender/Server

About us

The Saint is a lounge and restaurant in Saint Helena, CA. We are customer-centric, engaging, creative and our goal is to Provide a unique and memorable experience for Napa Valley visitors and locals by offering fine dining, cocktails, cult and boutique wines in a trendy, romantic atmosphere, with highly attentive service..

Our work environment includes:

• Flexible working hours
• Lively atmosphere

We are seeking a shift lead looking for full-time or part-time (10 to 35 hours), experienced fine dinning server / bartender to join our team that is looking to expand upon an already successful establishment. The ideal candidate will be able to multi-task while maintaining a friendly and engaging demeanor with our customers. This position has flexible availability, but is required on weekends. Being a self-starter and being able to work autonomously as well as on a team is an important expectation.

Responsibilities:

• Team lead to help provide shift guidence, organization, and leadership to drive operational effectiveness and excellent customer experience.
• Quickly learn The Saint food and beverage list and know when to suggest to patrons alternative wine options; create specialty tasting flights according to patrons' preferences.
• Deliver your service level as a world class, 5 star, customer service professional
• Work under pressure in a fast-paced environment where multitasking is required.
• Maintain composure when dealing with demanding clients or customers.
• Keep up with the orders of several customers at once.
• Organize and balance multiple tasks to ensure that all jobs are completed in a timely manner.
• Adhere to company policies; handle any disputes between employees and customers.
• Handle POS with cash and credit card transactions accurately; make change accurately and quickly.
• Work as a server and support table service from our many wine, beer, and food options.