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Floor Manager
Hank's Oyster Bar
818 North Saint Asaph Street, Alexandria, VA
Hank's Oyster Bar hiring Floor Manager in Alexandria, VA

Hank's Oyster Bar hiring Floor Manager in Alexandria, VA

Floor Manager

Hank's Oyster BarMore Info

818 North Saint Asaph Street, Alexandria, VA
Full Time • Salary ($65k - $68k)
Expired: Oct 8, 2025

Sorry, this job expired on Oct 8, 2025. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

Overview:

As a leader of the front of house operations, the floor manager works with the property team to communicate, drive, and measure productivity, and effectiveness in achieving the overarching financial, employee, and guest satisfaction goals of Hank’s Oyster Bar, Old Town, Alexandria while adhering to all business guidelines and policies.

 

Specifics:

  • Responsible for and manages the host stand
    • Directly responsible for training of hosts
    • Creates host schedules on a weekly basis in 7shifts
    • Ensures host team is properly and consistently following JLRG policies and standards
    • Serves as property subject matter expert for Resy: creating floor plans, booking windows, table capacity, turn times, and waitlist policies
    • Manages reservation bookings and communicates guest count, VIP’s, noted allergens, special requests to leadership team and staff
    • Maintains and updates Host Information Sheet
    • Ensures print menus are correct and up to date
    • Ensures host team is aware of server sections, specials, current oyster selection, bar staff on duty, local events impacting business (shows/events), and any large party or private events
  • Responsible for and manages the front of house support team
    • Create draft schedules weekly for the support team in 7shifts
    • Communicates and manages interview process for all open support team positions
    • Directly responsible for training of the support team
    • Maintains and updates support team’s side work sheet
  • Monitors, manages, and tracks sales, costs and purchases
    • Participates in monthly P&L meetings, creating action plans to drive sales, control costs, or rectify any inaccuracies/issues
    • Creates plans and sales strategies to achieve daily sales goals

Daily FOH Management Duties

  •  Partner with and effectively communicate with other managers on duty
    • Conducts daily pre-shift meetings with the entire restaurant staff
    • Respond to and resolve issues among staff immediately
    • Document any attendance, no-call/no-shows, or un-excused absences
    • Communicates details about the shift in the daily logbook
  • Guest Relations
    • Touch base with tables throughout service ensuring guests are satisfied with their food and their experience
    • Keep GM updated on guest issues, VIP reservations, special requests
    • Run food for any re-fires or noted allergies
  • Convey Menu Changes, Updates, and Specials to FOH team
    • Remain in contact with BOH team through service
    • Ensure oysters, specials and 86’s are loaded into TOAST correctly
  • Assist all hourly FOH staff during service 
    • Ensure support staff are working and rotating to meet business needs, positioning team throughout service to run food and drinks as detailed in the steps of service and effectively pre-bus and re-set tables
    • Assigns pre and post shift side work
    • Makes sure reservation requests are being honored to best of our ability
    • Ensure server sections rotate and seating assignments are fair to servers
    • Manage and communicate with unseated reservations and waitlist guests
    • Help servers and support staff by managing incoming traffic/overflow
    • Run oysters and drinks to maintain steps of service standards
    • Help bus and re-set tables during peak times

 


Compensation Details

Compensation: Salary ($65,000.00 - $68,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Potential Bonuses, Dining Discounts


Required Skills

Leadership

Communication

Team Management

Problem Solving

Customer Service

Time Management

Organizational Skills

Sales Acumen

Strategic Planning

Multitasking

Interpersonal Skills

Read more

View Job Description

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Part of Hank's Oyster Bar

ABOUT JAMIE LEEDS

Jamie Leeds is one of Washington’s most highly recognized chefs due to her wildly successful restaurant, Hank’s Oyster Bar; her very active role in the community and her 20 plus years of inspiring culinary experience in New York, prior to moving to DC. In May 2005, she opened her first restaurant as executive chef and owner, the 65-seat Hank’s Oyster Bar, which serves “Urban Beach Food”. Hank’s is named after Leeds’ father, who she credits as her inspiration for becoming a chef. Since its’ opening, Hank’s Oyster Bar has been praised by Gourmet, Bon Appetit, Food & Wine, Southern Living, The Washington Post, Washingtonian, DC magazine, The Washington Times and Fox Morning News.

Leeds came to Washington, D.C. when she joined the Washington Terrace Hotel as executive chef in May 2002, where she launched the 70-seat 15 ria. Her American cuisine with a comfort food twist was an immediate hit at the handsome, new boutique hotel where she was also responsible for developing catering menus. Wine Spectator, The Washington Post, Washingtonian and Bon Appetit were among the publications that praised Chef Leeds for her exceptional fare.

Favorable reviews and a successful launch also earned Jamie Leeds a nomination for “Rising Culinary Star” from the Restaurant Association of Metropolitan Washington’s Capital Restaurant & Hospitality Awards in June 2003. Chef Leeds was also named a “Rising Star Chef” by Starchefs.com for Washington, D.C.’s 2003 awards program, which selected only seven chefs throughout the area for the coveted recognition. In 2006, her new restaurant Hank’s Oyster Bar was nominated for a RAMMY for “Best New Restaurant” by the Restaurant Association of Washington and in 2008, Hank’s won the coveted RAMMY for “Best Neighborhood Restaurant”. In 2012, Hank’s Oyster Bar was nominated again by Restaurant Association of Washington for “Best Casual Restaurant”.