Required Years of Experience
4 years
Job Details
This is an opportunity for career-focused hospitality professionals. We are looking for candidates with a proven track record in the industry who are ready to take the next step in their career.
Front Waiter
Primary Duties: Overseeing all aspects of table maintenance and guest experience.
Overview
As a Front Waiter at MUSE, you are responsible for creating transporting and memorable dining experiences for every guest that you serve. You will be expected to come to work with a positive attitude, excited to work as a team to reach one common goal; make every guest happy.
Responsibilities
- Each Front Waiter is responsible for cleaning, maintaining and polishing their section for service and ensuring that it stays that way throughout the evening.
- Maintaining a superior level of hospitality and guest service at all times.
- Ensure that the sequence of service is followed.
- Being able to describe the menu, wines by the glass, wine bottles and cocktail recipes.
- Ensuring that each guest understands the menu.
- Making sure the kitchen understands any special needs that a guest may have.
- Taking all orders from guests within 15-20 min and entering all such orders accurately into the POS system
- Making sure that the guest enjoyed the food they ordered. If they did not, they must relay this information to management so the situation can be corrected.
- Presenting accurate and legible paperwork to management at the end of each shift
- Responsible for completing all of their opening and closing duties on time.
- Must work together with the back-waiter to clear, crumb and mark tables.
- Must make sure that tables are reset in a timely fashion.
- Serving all wines and beverages at the appropriate time and in the proper stemware.
- Handle cash and process payments.
- Provide hosts with guest preferences for their reservation profiles
- Serve alcohol in accordance with California Law.
- Follow Health and Safety Standards when handling food and beverage.
- Partake in regular testing to ensure product knowledge is to standard.
- Attend regularly scheduled training meetings to develop knowledge and skill.
- Menu and wine knowledge (Advanced).
- Responsible Beverage Service Training Certificate.
- Food Handler Certificate.
Compensation Details
Compensation: Hourly ($18.00) plus tips
Required Skills
Table Maintenance
Attention to Detail
Guest Satisfaction
Customer Service Orientation
Positive Attitude
Time Management
Teamwork
Communication Skills
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French, Californian
Fine Dining
We have a passionate team dedicated to hospitality, ensuring every guest is nourished, fulfilled, and happy.
MUSE is a Modern French restaurant. Our menu merges the DNA of classic French cuisine with lighter modern techniques and local produce from the nearby Santa Monica Farmers Market.
As part of our team, you will work alongside our General Manager Matthew Rogel, formerly of Felix, and train with Diego Masciaga, the renowned GM of the 3 Michelin-starred The Waterside Inn.
Hospitality and Craftsmanship are at the heart of MUSE. Visionary Marc Ange has designed our interiors, and we will feature a semiannually rotating art exhibition, beginning with a collection of works by Joan Miro.
