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Service Manager
SHUKO
47 E 12th St, New York, NY 10003, USA
SHUKO hiring Service Manager in New York, NY

SHUKO hiring Service Manager in New York, NY

Service Manager

SHUKOMore Info

47 E 12th St, New York, NY 10003, USA
Full Time • Salary ($71k - $81k)
Expired: Nov 11, 2025

Sorry, this job expired on Nov 11, 2025. Below are other jobs that may be of interest to you.

Required Years of Experience

3 years


Job Details

We are seeking an experienced and passionate Service Manager to join our team at our high-end sushi restaurant. The ideal candidate will bring exceptional leadership, hospitality, and organizational skills to ensure our guests receive a seamless and memorable dining experience.

Responsibilities:
  • Lead, train, and motivate the front-of-house team to deliver outstanding service

  • Oversee daily operations and ensure smooth service flow

  • Maintain service standards in line with fine dining expectations

  • Coordinate with chefs, kitchen staff, and management for seamless communication

  • Manage reservations, guest relations, and special requests

  • Handle customer feedback with professionalism and care

  • Support scheduling, payroll, and operational needs

Qualifications:
  • Minimum 2–3 years of management experience in fine dining (sushi or Japanese cuisine a plus)

  • Strong leadership, communication, and organizational skills

  • Proven ability to manage and inspire a team in a fast-paced environment

  • Passion for hospitality and guest satisfaction

  • Knowledge of Japanese cuisine, sake, and fine wines preferred

  • Flexible availability (evenings, weekends, holidays)

What We Offer:
  • Competitive salary and performance-based incentives

  • Opportunity to work with a passionate and professional culinary team

  • Growth potential within an expanding hospitality group

  • Staff dining benefits and training programs


Compensation Details

Compensation: Salary ($71,000.00 - $81,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts


Required Skills

Ability to Train and Motivate Staff

Problem Solving Skills

Attention to Detail

Ability to work in a fast paced environment

Customer Service Orientation

Conflict Resolution skills

Time Management Skills

Adaptability

Interpersonal Skills

Professionalism

Collaboration With Kitchen Staff

Operational Management Skills

Guest relations skills

Ability to Manage Reservations

Health Regulations Knowledge

TIPS Certified

Read more

View Job Description

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Sushi, Japanese, Asian

Fine Dining, Upscale Casual

During 2005, Chefs Nick Kim and Jimmy Lau met while working at Masa in Columbus Circle. In 2012, Chefs Kim and Lau partnered on their first solo project, Neta, to explore their modern interpretation of a traditional sushi counter; Neta opened to rave reviews including two stars from the New York Times in its inaugural year. The following year Chefs Kim and Lau announced their departure from Neta to focus on their own restaurant, Shuko. Shuko popped up in East Hampton during the summer and is now open full-time in Union Square.