Front of House Staff

Operations:

• Set up workstation with required tools, equipment and supplies according to standards
• Always seek to make guest experience memorable and positive, regardless of business level
• Greets guests warmly and assists in explaining the coffee drink and food menu, answering questions, providing knowledgeable guidance on retail items as needed
• Prepares and sells coffee drinks following Orwashers recipes and preparation techniques
• Maintains coffee bar inventory by replenishing coffee bean supply, coffee, brewing equipment
• Execute all orders within a timely manner for tableside service
• Keeps equipment operating by following operating instructions, performing preventive maintenance, informing Management of necessary repairs
• Complete shift work (opening and closing checklists) thoroughly in accordance with department standards
• Inform General Manager of any sub-par product prior to the start of service
• Restock items that were depleted during the shift
• Manage proper storing temperatures according to DOH regulations
• Follow proper rotation procedures according to DOH regulations
• Updates knowledge and skills by participating in staff training opportunities
• Maintains sanitation to Department of Health standards; Keep work area clean and organized
• Informs General Manager immediately of any DOH or OSHA/workplace safety violations
• Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely
• Inform General Manager of any product, materials or equipment needs
• Be a team player—support and assist your fellow team members whenever possible
• Completes other duties as assigned by management

  Essential Functions:

  • Able to lift 30+ pounds
  • Fluent in both written and spoken English
  • Must have basic math skills
  • Maintain friendly, helpful and positive attitude at all times
  • Polished personal presentation; Grooming meets Company standards, as outlined by Employee Handbook
  • Communicates information effectively and efficiently
  • Ability to comprehend and follow written and verbal direction
  • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
  • • Ability to walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions
    • Ability to perform essential job functions under pressure, maintains professionalism when working under stress
    • Attends mandatory staff meetings
    • Adherence to company, state, and county sanitation standards
    • Strict adherence to posted schedule and clock in/out at times
    • Unpack, stock, & organize all items in and around the restaurant to maintain highest level of cleanliness possible
    • Perform all other related and compatible duties as assigned by the General Manager
    • Adhere to all HR policies and procedures