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Front of House Staff
Orwashers Bakery - Upper East Side
308 E 78th St, New York, NY 10075, United States
Orwashers Bakery - Upper East Side hiring Front of House Staff in New York, NY

Orwashers Bakery - Upper East Side hiring Front of House Staff in New York, NY

Front of House Staff

Orwashers Bakery - Upper East SideMore Info

308 E 78th St, New York, NY 10075, United States
Full Time • Hourly ($16.50) plus tips
Expires: May 14, 2026

1289 people viewed

Required Years of Experience

1 year


Job Details
The Counter clerk is responsible for tending to guests with preparing and serving a variety of beverages and baked goods. Provides friendly, knowledgeable service to all guests.

Operations:

  • Set up workstation with required tools, equipment and supplies according to standards
  • Always seek to make guest experience memorable and positive, regardless of business level
  • Greets guests warmly and assists in explaining the coffee drink and food menu, answering questions, providing knowledgeable guidance on retail items as needed
  • Prepares and sells coffee drinks following Orwashers recipes and preparation techniques
  • Maintains coffee bar inventory by replenishing coffee bean supply, coffee, brewing equipment
  • Execute all orders within a timely manner for tableside service
  • Keeps equipment operating by following operating instructions, performing preventive maintenance, informing Management of necessary repairs
  • Complete shift work (opening and closing checklists) thoroughly in accordance with department standards
  • Inform General Manager of any sub-par product prior to the start of service
  • Restock items that were depleted during the shift
  • Manage proper storing temperatures according to DOH regulations
  • Follow proper rotation procedures according to DOH regulations
  • Updates knowledge and skills by participating in staff training opportunities
  • Maintains sanitation to Department of Health standards; Keep work area clean and organized
  • Informs General Manager immediately of any DOH or OSHA/workplace safety violations
  • Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely
  • Inform General Manager of any product, materials or equipment needs
  • Be a team player—support and assist your fellow team members whenever possible
  • Completes other duties as assigned by management

    Essential Functions:

    • Able to lift 30+ pounds
    • Fluent in both written and spoken English
    • Must have basic math skills
    • Maintain friendly, helpful and positive attitude at all times
    • Polished personal presentation; Grooming meets Company standards, as outlined by Employee Handbook
    • Communicates information effectively and efficiently
    • Ability to comprehend and follow written and verbal direction
    • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
      • Ability to walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions
      • Ability to perform essential job functions under pressure, maintains professionalism when working under stress
      • Attends mandatory staff meetings
      • Adherence to company, state, and county sanitation standards
      • Strict adherence to posted schedule and clock in/out at times
      • Unpack, stock, & organize all items in and around the restaurant to maintain highest level of cleanliness possible
      • Perform all other related and compatible duties as assigned by the General Manager
      • Adhere to all HR policies and procedures



Compensation Details

Compensation: Hourly ($16.50) plus tips


Required Skills

Beverage Preparation

Customer Service Skills

Customer Service

Attention to Detail

Inventory Management

Time Management

Recipe Following

Team Collaboration

Equipment Maintenance

Problem Solving Skills

Sanitation Standards

Adaptability

Teamwork

Stress Management

Communication

Basic Math Skills

Communication Skills

Ability to Follow Written and Verbal Directions

Work Ethic

Flexibility in work schedule

Safety Awareness

Ability to Work Under Pressure

Ability to Multitask

Organizational Skills

Positive Attitude

Adherence to Company Policies and Procedures

Willingness to Learn

Physical Stamina

Read more


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American, Breads, Desserts

Bakery / Patisserie, Fast Casual, Bagel Store

Part of Orwashers

Orwashers is a New York City institution. Founded in 1916 by a Hungarian immigrant family, the bakery began as a small storefront in the Upper East Side. It was borne out of a desire to serve local immigrant community members and focused on the high quality rye, black and grain breads that reflected the traditions of their homeland. After being passed on from generation to generation of the Orwasher family, the business was sold to Keith Cohen in 2008.

Since then, Keith and his team have worked hard to respect the brand's rich history while incorporating a distinctly current point of view. As part of this evolution, they have partnered with regional farmers for raw materials, are working with local wineries to create their starters and have developed a new line of contemporary artisan breads to satisfy today’s palates. We are grateful for the rich history and loyal patrons that have brought Orwashers this far and look forward to baking great breads for many more decades to come.

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