Server
Position Overview:
The Server role at ama by Brad Kilgore is central to delivering an engaging, polished, and dynamic dining and lounge experience. ama is not only a restaurant but also a sexy, chic lounge space that blends elevated Italian-Japanese cuisine with music, craft cocktails, and a vibrant social atmosphere. Servers are expected to seamlessly balance the precision of service with the energy of a lounge environment, guiding guests through both the culinary journey and the overall vibe of the space. This position requires a strong knowledge of food, wine, cocktails, and service techniques, paired with an intuitive ability to connect with guests and create memorable moments.
Key Responsibilities:Service & Guest Engagement:
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Provide refined yet approachable service, guiding guests through menu offerings including house-made pastas, crudos, binchotan-grilled dishes, and tableside elements.
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Navigate and manage service in both the dining room and lounge setting, adapting tone and style of service to the environment.
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Anticipate guests’ needs and deliver personalized recommendations, ensuring a sense of hospitality that feels both luxurious and welcoming.
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Create memorable connections by engaging guests in storytelling about the food, beverages, and concept, while maintaining an upbeat, lounge-appropriate energy.
Beverage & Culinary Expertise:
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Possess in-depth knowledge of wine pairings, Japanese spirits, Italian amaros, and signature cocktails.
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Confidently promote and sell elevated beverage offerings, with attention to both dining and lounge guest preferences.
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Work closely with the bar team to support cocktail service and lounge beverage flow.
Operational Excellence:
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Collaborate with kitchen and bar staff to maintain smooth pacing of both multi-course dining service and lounge-style small plate offerings.
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Maintain compliance with health, safety, and service standards, ensuring consistency across dining and lounge areas.
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Assist with pre-shift setup, post-shift breakdown, and ensure all sections are polished, stocked, and guest-ready.
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Handle guest concerns and special requests with professionalism and confidence.
Qualifications:
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Minimum 3 years of service experience in upscale or elevated dining/lounge environments.
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Expertise in wine, spirits, and cocktails, with a strong focus on Italian and Japanese offerings.
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Ability to deliver service that blends precision and professionalism.
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A natural storyteller and host, comfortable in both intimate dining settings and high-energy lounge service.
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Strong multitasking skills, capable of handling a fast-paced and socially dynamic environment.
The Server role at ama is ideal for hospitality professionals who thrive in both culinary-driven dining and lounge-focused social atmospheres, embodying the balance of style, sophistication, and warmth that defines the concept.
