Job is saved!

Click your avatar to
access saved jobs and applications


Soho House Chicago
113-125 North Green Street, Chicago, IL, United States
Floor Manager at Soho House Chicago
Floor Manager at Soho House Chicago

Floor Manager

Soho House ChicagoMore Info

113-125 North Green Street, Chicago, IL, United States

Full Time • Salary (Based on Experience)
Expired on Jul 14, 2017

Requirements

3 years

Job Details

 

Who We Are…

Soho House is a collection of private members' clubs and restaurants spread throughout Europe, the UK and America.  Each house and restaurant maintains its own personality and atmosphere but the ethos has remained the same; serving fantastic cocktails and simple but delicious food in a comfortable and relaxed environment.

The Venue…

Housed in a 1907 warehouse in the fashionable Randolph Market area, the six-storey building was originally the manufacturing centre of the Chicago Belting Factory and includes many original features such as ornamented entrance lobby and exposed concrete. The House includes 40 bedrooms, a full sized pool, screening room, gym and a glass enclosed rooftop bar & kitchen. 

The Venue…

  • Manages the operations of the Floor on a day by day basis, maintaining consistent management presence. Time manage the day to be able to be on the floor at all times during service periods
  • Supervise and coordinate the activities of all staff to ensure the smooth and efficient operation of the restaurant
  • Maintains all steps of Service and Soho Standards with each guest and employee they may come in contact with
  • Entertain guests or members while following our Soho House Ethos, ensuring the company culture is visible in all aspects of the business
  • Builds relationships with members and guests to ensure long term membership and success
  • Complete manager opening and closing checklists as required, including daily reports and daily administrative duties
  • Ensure Chef's vision is delivered impeccably according to the menu in place; lead the staff through flawless transitions in between menus
  • Work closely with the host staff to oversee reservations, floor timing management, menus and seating charts
  • Leads and inspires the staff to achieve, and ideally, exceed company and hotel goals stemming from the company core objectives and values, e.g. Guest Relations, Employee Relations, Costs & Efficiency, and Sales and Revenue
  • Ensures appropriate and effective daily focus on company and hotel goals while contributing to the strategic development of the hotel
  • Assist in the hiring, training, motivating, coaching, discipline and payroll of staff.
  • Assist, lead and conduct effective and consistent training sessions, department meetings and pre-shift sessions
  • Accepts full accountability for the people, product and profit within the house
  • Resolve guest complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.  Responds to guests’ requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience
  • Ensure the neatness, cleanliness and order of all dining rooms and equipment through constant monitoring and communication with those departments responsible for cleaning and maintenance
  • Expert in food and beverage and excellent knowledge of all departments internally
  • Assist in setting up and carrying out inventories.  Assist in maintaining all restaurant equipment and bar equipment in proper working order; ensures and controls usage of cleaning supplies and maintain hand washing and first aid facilities in restaurant and bar.  Requisition, store, stock, inventory, collect, wash and restock china, silver, glass and other equipment according to a predetermined par stock
  • Assure the proper handling of VIPs.  Protect their privacy and confidentiality
  • Ensuring compliance to all hotel policies and procedures at all levels
  • Maintain controls against theft and waste.  Control breakage of all dining ware.
  • Work closely with the General Manager, other Restaurant Managers, Executive Chef and Pastry Chef, Sous Chefs, and other departmental managers and supervisors to coordinate daily operations and events
  • Excellent interpersonal and communication skills.  Excellent phone skills, customer service oriented and proactive.  Ability to maintain a positive and professional demeanour at all times
  • Is Friendly, engaging, gracious, has the ability to focus and connect with all guests at all levels and employees and exceed their expectations
  • Participate in teamwork and assist other departments when needed
  • Maintain a fun and energetic attitude at all times
  • Performs other duties as assigned by supervisor/manager

Required Skills/Qualifications:

  • A minimum of 3 years of related Restaurant Management experience
  • Strong communication skills
  • Passion for food & beverage
  • Ability to work in a friendly relaxing demeanour with quick customer service
  • Flexible schedule
  • Ability to understand and follow written and verbal instructions
  • Detail oriented
  • Basset & Food Handler Certified
  • Computer literacy to include: Micros, PC’s and Mac
  • Basic Office experience, including answering telephone calls, assisting members and guest with computer issues
  • Ability to multitask and work in a fast paced environment

 Physical Requirements:

  • Must be able to seize, grasp, turn and hold objects with hands
  • Must be able to work on your feet for at least 8 hours
  • Fast paced movements are required to go from one part of the club to others
  • Must be able to move, pull, carry or lift at least 20 pounds
  • Occasionally kneel, bend, crouch and climb as required

Compensation details

Excellent Wages and Benefits

Other jobs you might be interested in


Floor Manager
Proxi restaurant
Chicago, IL
Floor Manager
Michael Jordan's Steak House
Chicago, IL
Floor Manager
Eataly Chicago
Chicago, IL
Floor Manager
Roots Handmade Pizza - Lincoln Square
Chicago, IL
Manager
Upscale River North Cocktail Lounge
Chicago, IL
Manager
Apogee
Chicago, IL
Manager
Kinship / Next of Kin
Evanston, IL
Kitchen Manager
Freehand Chicago
Chicago, IL
Restaurant Manager
Shaw's Crab House
Schaumburg, IL
Wine Manager
Bellemore
Chicago, IL
Restaurant Manager
Antico Posto
Oak Brook, IL
General Manager
Found Hotel
Chicago, IL
Restaurant Manager
sweetgreen
Chicago, IL
Restaurant Manager
DMK Restaurants
Chicago, IL
Restaurant Manager
The Hampton Social
Chicago, IL
Restaurant Manager
The Fifty/50 Restaurant Group HQ
Chicago, IL
General Manager
Wow Bao
Chicago, IL
Restaurant Manager
L. Woods Tap & Pine Lodge
Lincolnwood, IL
Restaurant Manager
Mity Nice Bar & Grill
Chicago, IL
General Manager
Brownstone
Chicago, IL
General Manager
Centennial Crafted Beer + Eatery
Chicago, IL
Restaurant Manager
One Fifty One
Elmhurst, IL
Restaurant Manager
The Hampton Social
Burr Ridge, IL
Bar Manager
Michael Jordan's Steak House
Chicago, IL

Soho House Chicago

Luxury Hotel, Association

Open Jobs From Soho House Chicago

Open InterviewsBarbackFood RunnerSee all open jobs (5)