Required Years of Experience
1 year
Job Details
Casa Nela is looking for a full-time Reservationist with a passion for hospitality to join our team. If you are obsessed with food, beverage and providing a great guest experience, we want to meet you!
Casa Nela offers great benefits for our Guest Relations Team: Paid Time Off, Medical/Dental and Vision Insurance (for full time employees), A Company Sponsored 401(k), Transit Benefit Program, an Employee Dining Program, Referral Bonus Program, and opportunities for growth within our organization.
REQUIREMENTS:
-Must be able to maintain composure and professionalism while answering multi line phone system and handling various guest requests in a timely manner
-Proven experience working in a high volume restaurant (NYC experience preferred)
-Accuracy and speed in executing assigned tasks
-Part-Time weekend availability - Saturdays & Sundays required
-Shifts ranging during the week in mornings & evenings (up to 30-35 hours)
-Positive attitude; a team player that's willing to work as a team to provide the best possible guest experience every time!
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ABOUT:
Casa Nela is a collection of European influenced Greenwich Village restaurants including Rosemary's (two locations), Claudette, Bobo, and Roey's. We are passionate about amazing culinary experiences, spirited hospitality, and our community in the Village & beyond.
Casa Nela is an Equal Opportunity Employer (EEO) and provides opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
Compensation Details
Compensation: Hourly ($23.00 - $25.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts
Required Skills
Customer Service
Strong Communication Skills
Reservation Management Platforms
Ability to Work Under Pressure
Social Media Management
Time Management Skills
Conflict Resolution
Problem Solving Skills
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Restaurant Group
Part of Casa Nela Restaurant Group
We are passionate about amazing culinary experiences, spirited hospitality, creative design, urban farming and our supportive communities that surround our restaurants. We operate Roey's, Bobo, Claudette, and Rosemary's all in the West Village as well as our newest location - Rosemary's in the East Village.
Casa Nela believes that the growth of our organization starts with prioritizing our employees’ personal and professional growth. Our team is committed to seeking out ways to improve themselves, the community, the business we are building, and the people around them.
If you’re passionate about this industry and are optimistic, resourceful, instinctively put others first, and looking for a group of like minded people to take on fresh challenges with, COME GROW WITH US.
For more information about working for us including benefits & our values - please visit our Careers Page at www.casanela.com/careers.
Casa Nela provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age,disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
