Floor Manager

About Us:
Jungsik is a three Michelin-starred, modern Korean fine dining restaurant in Tribeca. We are committed to delivering an exceptional guest experience through world-class service, innovation, and hospitality. We are currently seeking a passionate and service-driven Floor Manager to join our leadership team.

Key Responsibilities:

• Lead the front-of-house team during service, ensuring the highest standards of hospitality and professionalism.

• Maintain a strong floor presence to oversee service flow, guest engagement, and pacing.

• Manage daily pre-shift meetings, training, and ongoing coaching for captains, servers, and support staff.

• Uphold service standards, fine dining protocol, and guest satisfaction at all times.

• Collaborate with the kitchen, sommelier, and management team for seamless operations.

• Handle guest inquiries, special requests, and conflict resolution with discretion.

• Monitor and adjust the dining room ambiance (cleanliness, music, lighting, temperature).

• Oversee reservations, table assignments, and VIP guest recognition.

• Assist in administrative duties, including shift reports, attendance, and feedback documentation.

Ideal Candidate:

• Minimum 2-3 years of experience in fine dining or Michelin-starred service

• Strong leadership and communication skills

• Hands-on, guest-first approach to hospitality

• Calm under pressure with exceptional attention to detail

• Ability to mentor and inspire a team

• Flexible schedule, including evenings, weekends, and holidays

What We Offer:

• Fair salary and benefits

• Growth opportunities within an acclaimed restaurant group

• A supportive, professional team culture