Catering & Events Manager
- Client Acquisition & Relationship Building:
- Identify and pursue new business opportunities through outbound calls, networking, and respond to inbound inquiries.
- Conduct professional tours and presentations of the event space to prospective clients.
- Build and maintain strong relationships with new, existing, and repeat clients to foster long-term partnerships.
Proposal Development & Contracting:
- Prepare customized proposals and event packages tailored to client needs.
- Negotiate pricing, terms, and finalize event contracts in alignment with company policies.
- Ensure all contracts are properly documented, and that required deposits are collected in a timely manner.
- Revenue & Sales Goals:
- Consistently meet or exceed assigned monthly and quarterly sales targets.
- Track leads, manage sales pipeline, and monitor conversions through CRM systems.
- Collaborate with the marketing team to generate inquiries and execute promotional strategies.
Communication & Coordination:
- Serve as the primary point of contact for clients throughout the planning process.
- Effectively communicate event details and client expectations to operations, culinary, audiovisual, and other relevant teams.
- Maintain timely follow-ups, confirmations, and clear updates to ensure seamless coordination.
Event Planning & Execution:
- Translate each client’s vision into actionable plans and event logistics.
- Create comprehensive event documentation, including Banquet Event Orders (BEOs) and detailed timelines.
- Supervise event setup, monitor execution, and oversee post-event breakdowns to ensure high-quality delivery.
Vendor & Team Coordination:
- Collaborate with internal teams (kitchen, bar, service staff) and external vendors (e.g., DJs, decorators, rental companies) to ensure all aspects of the event are aligned.
- Ensure staff is fully briefed, scheduled appropriately, and prepared to meet client expectations.
- Onsite Event Management:
- Be present for key events to manage on-the-ground logistics and address issues in real time.
