Required Years of Experience
1 year
Job Details
We're seeking team players with outstanding communication skills and a genuine passion for hospitality. The ideal candidate thrives in a fast-paced setting and is committed to delivering exceptional service to both guests and our community.
You will be responsible for:
- Warmly welcoming all guests upon arrival and sincerely thanking them upon departure
- Prioritizing and promptly seating guests with reservations
- Managing walk-in traffic efficiently and maintaining an accurate waitlist when necessary
- Clearly and courteously updating guests on their table status and estimated wait times
- Maintaining a well-organized dining area by promptly and thoughtfully seating guests
- Maintaining consistent professional and warm guest communications at all times
- Coordinating effectively with the service team and management to support smooth operations
- Answering phones during service hours and offering helpful, accurate information to callers
- Keeping the host stand, entry area, and tables clean, tidy, and presentable throughout service
The ideal candidate will have:
- Minimum of 2+ years front of house experience in a high-volume restaurant
- A positive attitude and passion for providing exceptional hospitality service
- A strong working knowledge of Open Table
- Flexible work schedule: the ability to work night, weekends, holidays, as business permits
- The ability to lift, carry, push, or pull heavy objects, up to 30lbs
- Kneel, bend, or stoop, ascend or descend stairs; be on feet for extended periods of time
Benefits for our FOH staff include: Medical/Dental and Vision Insurance (for full time employees), Transit Benefit Program, 401K Retirement Plan (for eligible employees), an Employee Dining Program, and more!
A New York City classic, Frankies Spuntino Group has served impossibly delicious, effortlessly elegant takes on Italian-American cuisine for nearly two decades. It’s a place noted for its warmth, kindness - a reflection of its beloved chef-owners, Frank Castronovo and Frank Falcinelli.
Frankies Spuntino Group is an Equal Opportunity Employer (EEO) and provides opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws
Compensation Details
Compensation: Hourly ($18.00 - $20.00) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k, Commuter Benefits, Dining Discounts
Required Skills
Conflict Resolution
Ability to work in a fast paced environment
Customer Service
Commitment to Delivering Exceptional Service
POS Systems
Strong Organizational Skills
Reservation Management Platforms
Ability to Handle Multiple Tasks Simultaneously
Read more
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A New York City classic, Frankies 457 Spuntino has served impossibly delicious, effortlessly elegant takes on Italian-American cuisine for nearly two decades. It’s a place noted for its warmth, kindness, and feeling—a reflection of its beloved chef-owners, Frank Castronovo and Frank Falcinelli. New York Times editor Sam Sifton, in his final review as restaurant critic for the paper, wrote, “The best meal I had on the job? It was in the garden of Frankies 457 on a summer evening. Nothing was wrong. Everything was right. It would have been nice if it could have gone on forever.”
