Required Years of Experience
1 year
Job Details
- State Applicable Time Off
- Mental Health Support and Services
- Pet Insurance
- 401(k) Retirement Program with Employer Match
- Employee Assistance Program
- TAO Savings Marketplace
- Employee Discounts
Delivers all food menu items and accurately describes them to the guests. Acts as a liaison between the servers, cocktail servers & bartenders, and chefs. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Anticipate and accommodate all needs of the guests.
- Provides professional and exceptional service.
- Delivers and describes all food items to the guests, in a timely manner.
- Participates in table maintenance and bussing of excess tableware.
- Maintain general cleanliness of stations and the entire venue.
- Follow supervisor’s instructions, communicate with and support co-workers, and be a team player.
- Possesses in-depth knowledge of all food menus and the company.
- Complies with Department of Health and company sanitation standards.
- Communicates the needs of the guests to Front-of-House and Heart-of-House support team members, managers, and chefs.
- Properly sets-up runner’s station, performs side-work and other opening/closing procedures as directed by management, including:
- Stocks station with prescribed items and supplies
- Performs opening side-work as prescribed
- Performs closing side-work as prescribed
- Reports all breakage, and damage of equipment or furniture immediately to management.
- Attends and participates in daily pre-service meetings.
- Attends and participates in any training sessions or departmental meetings.
- Learn by listening, observing other team members, and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
- Works as part of a team and provides help and support to all fellow team members.
- Assist and/ or complete additional tasks as assigned
TRAINING REQUIREMENTS:
- Tao Group Hospitality in-venue food runner training
EDUCATION/WORKING KNOWLEDGE:
- Previous hospitality experience.
- Previous food running experience.
- Previous experience in a high-volume restaurant/nightclub/lounge.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Ability to write and verbally communicate
- Must have good positive energy throughout the day
- Must be able to print legibly for team members, management, and guests to read
- Must be able to kneel, bend, and stand for extended periods of time
- Must be able to move quickly
- Must be able to push and lift up to 50 lbs.
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Exposure to cleaning materials
- Exposure to hot kitchen elements or cleaning materials.
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to maintain confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
Compensation Details
Compensation: Hourly ($16.50) plus tips
Benefits & Perks: 401k, Commuter Benefits, Dining Discounts
Required Skills
Strong Communication Skills
Customer Service Orientation
Team Collaboration
Attention to Detail
Time Management
Ability to Work Under Pressure
Adaptability to Changing Environments
Problem Solving Skills
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