Required Years of Experience
0-1 years
Job Details
Part-time team members who meet the requirements are eligible for:
- State Applicable Time Off
- Pet Insurance
- 401(k) Retirement Program with Employer Match
- Employee Assistance Program
- TAO Savings Marketplace
- Employee Discounts and much more!
Guides guests to appropriate table as directed by the maître d’. Interacts with the restaurant guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Anticipates and accommodates the needs of the guest.
- Maintains the general cleanliness and orderliness of the entrance area.
- Complies with Department of Health and company sanitation standards.
- Actively takes and processes reservations for guests.
- Assists with incoming calls and answering questions from guests.
- Responsible for checking guests’ coats and other belongings (where applicable).
- Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by management, including:
- Ensures that all appropriate menus are printed and ready for service.
- Responsible for making sure all menu books are organized with current menus.
- Collects menus throughout the venue during shift.
- Performs opening side-work as prescribed.
- Performs closing side-work as prescribed.
- Reports all breakage, and damage of equipment or furniture immediately to management.
- Attends and participates in daily pre-service meetings.
- Participates in any training sessions or departmental meetings.
- Learn by listening, observing other team members, and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
- Works as part of a team and provides help and support to all fellow team members.
- Assist and/ or complete additional tasks as assigned
TRAINING REQUIREMENTS:
- Tao Group Hospitality in-venue host person training
EDUCATION/WORKING KNOWLEDGE:
- Previous hospitality experience.
- Previous host person experience.
- Experience in a high-volume restaurant/nightclub/lounge.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Ability to write and verbally communicate
- Must have good positive energy throughout the day
- Must be able to print legibly for team members, management, and guests to read
- Must be able to kneel, bend, sit, and stand for extended periods of time
- Must be able to move quickly
- Must be able to push and lift up to 50 lbs.
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Exposure to cleaning materials
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Ability to maintain confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
- Exposure to hot kitchen elements or cleaning materials.
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Compensation Details
Compensation: Hourly ($23.00 - $25.00)
Benefits & Perks: 401k, Commuter Benefits, Dining Discounts
Required Skills
Customer Service Orientation
Attention to Detail
Time Management
Team Collaboration
Problem Solving Skills
Adaptability to Changing Environments
Effective Communication Skills
Organizational Skills
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Gallery
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Fine Dining
Part of Tao Group Hospitality
Located in West Chelsea, Crane Club offers a vibrant dining experience led by Chef Melissa Rodriguez with a menu that highlights seasonal ingredients prepared over wood fire.
Chef Rodriguez’s menu emphasizes wood fire cooking and the pure flavors of seasonal ingredients sourced from small regional farms and fisheries, showing as much care to vegetables as to meats and seafood. Grilled dishes, cooked on a 12-foot custom Mibrasa grill, showcase flavors that are smokier, spicier, and more complex than expected: charred lobster salad; wood-smoked clams; beef short rib, braised then wood-grilled. Raw bar specialties — such as shrimp crudo or razor clams in vinaigrette — are served tableside from a custom cart. A broad list of vegetable and potato sides joins a variety of grains and pastas. The menu is à la carte, with additional large-format “feasts” served family-style.
