Required Years of Experience
0-1 years
Job Details
Part-time team members who meet the requirements are eligible for:
- State Applicable Time Off
- Pet Insurance
- 401(k) Retirement Program with Employer Match
- Employee Assistance Program
- TAO Savings Marketplace
- Employee Discounts and much more!
Guides guests to appropriate table as directed by the maître d’. Interacts with the restaurant guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Anticipates and accommodates the needs of the guest.
- Maintains the general cleanliness and orderliness of the entrance area.
- Complies with Department of Health and company sanitation standards.
- Actively takes and processes reservations for guests.
- Assists with incoming calls and answering questions from guests.
- Responsible for checking guests’ coats and other belongings (where applicable).
- Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by management, including:
- Ensures that all appropriate menus are printed and ready for service.
- Responsible for making sure all menu books are organized with current menus.
- Collects menus throughout the venue during shift.
- Performs opening side-work as prescribed.
- Performs closing side-work as prescribed.
- Reports all breakage, and damage of equipment or furniture immediately to management.
- Attends and participates in daily pre-service meetings.
- Participates in any training sessions or departmental meetings.
- Learn by listening, observing other team members, and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
- Works as part of a team and provides help and support to all fellow team members.
- Assist and/ or complete additional tasks as assigned
TRAINING REQUIREMENTS:
- Tao Group Hospitality in-venue host person training
EDUCATION/WORKING KNOWLEDGE:
- Previous hospitality experience.
- Previous host person experience.
- Experience in a high-volume restaurant/nightclub/lounge.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Ability to write and verbally communicate
- Must have good positive energy throughout the day
- Must be able to print legibly for team members, management, and guests to read
- Must be able to kneel, bend, sit, and stand for extended periods of time
- Must be able to move quickly
- Must be able to push and lift up to 50 lbs.
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Exposure to cleaning materials
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Ability to maintain confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
- Exposure to hot kitchen elements or cleaning materials.
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Compensation Details
Compensation: Hourly ($23.00 - $25.00)
Benefits & Perks: 401k, Commuter Benefits, Dining Discounts
Required Skills
Customer Service Orientation
Attention to Detail
Time Management
Team Collaboration
Problem Solving Skills
Adaptability to Changing Environments
Effective Communication Skills
Organizational Skills
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