Join the ilili Midtown Opening Team!
We are seeking a warm, welcoming, and highly organized Host to join our opening team at our Midtown location. As the first and last point of contact for our guests, this role is essential to setting the tone for a memorable dining experience.
As a Host, you’ll greet guests with genuine hospitality, manage reservations and waitlists, and coordinate the flow of the dining room to ensure smooth service. Your professionalism, poise, and attention to detail will help create a positive and polished first impression.
The ideal candidate is friendly, composed under pressure, and passionate about creating exceptional guest experiences. You thrive in a fast-paced environment, communicate clearly and confidently, and are excited to help launch something special from the ground up.
Key Responsibilities:
- Acknowledge and greet all guests (using names, when known) with an authentic, courteous Corsair greeting
- Represent the ILILI brand and uphold fine-dining standards of behavior and etiquette
- Assist the Restaurant Manager in supervising floor operations
- Promptly and accurately create, handle, and change restaurant reservations, using the guest name
- Escort all guests to their table, using the guest name
- Comply promptly with all special requests of management
- Report any problems or issues to the manager on duty in a timely manner
- Communicate pleasantly and courteously with guest, management and co-workers
- Remain observant and respond to each guest at all times
- Know the layout of restaurant/hotel and location of all equipment and supplies
- Know all restaurants table/seat numbers
- Maintain cleanliness and condition of the work areas and equipment
- Implement standards/procedures of service for guests consistently and impeccably as per Sequence of Service
- Assist as needed to maintain standards of appearance, sanitation and service in all areas of the restaurant
- Perform all assigned sidework regularly, promptly, and correctly
- Comply fully and consistently with all hotel and restaurant conditions of employment and standards of uniform, grooming, personal hygiene and safety
- Understand and utilize escalation procedures for guest complaints and other potentially negative situations
- Attend and report on time for all meetings and training sessions scheduled by management
- Other duties as required by the Management team for the successful operation of the restaurant
Ideal Experience:
- One year of dining room experience in a high volume, upscale restaurant.
- Strong beverage knowledge and beverage preferred but not required.
- Proven track record of dependability and a passion for hospitality.
ilili Restaurant is an equal opportunity employer. Qualified applicants are considered based on their ability and job-related qualifications and without discrimination based on race, creed, color, religion, sex, national origin, marital status, sexual orientation, age, disability or any other classification prescribed under applicable federal, state or local law.
