Host

HOST JOB DESCRIPTION

San Patricios, by The Dead Rabbit Group, is looking for hosts to join our growing team in Jersey City, New Jersey. Hosts are the first to deliver our ‘Welcome Home’ hospitality philosophy and are the point of contact for every customer entering the bar, managing their experiences and expectations from start to finish. Hosts at The Dead Rabbit must embody our core values of BEST: Being Brilliant, Evolving, Service-Oriented, and Transparent, enabling our company to deliver world-class experiences. A successful candidate must exude these characteristics and competencies consistently. 

ROLE RESPONSIBILITIES 

• Embody our core values.
• Welcome our customers with our unique ‘Welcome Home’ hospitality philosophy. 
• Excellently and consistently execute our core customer experience pillars, our FACTS, which encompasses fantastic Food, Authentic Irish hospitality, quality Cocktails, elite-level serves of our Trifecta (Guinness, Irish Coffee, and Irish/Mexican Spirits), and Service. 
• Follow standard operating procedures for opening and closing and daily versus weekly cleaning tasks. 
• Consistently follow hosting etiquette and technical aspects of the role. 
• Adherence to The Dead Rabbit Group’s team member handbook.
• Perform related duties as requested by leadership teams.
• Be a team player working with other team members when needed or required.
• Be an effective communicator post, during, and pre-shift, alerting team members to operational issues or concerns.

ROLE REQUIREMENTS  

• Candidates must have a hospitality orientation and experience in customer-facing roles. 
• Candidates must be hungry to learn and grow. 
• Candidates must be ambitious, disciplined, and enthusiastic
• Candidates must be passionate and knowledgeable about food, wine, beer, spirits, and cocktails.
• Candidates must have excellent communication and interpersonal skills.
• Candidates must have the requisite schedule availability.
• Candidates must be able to take constructive feedback and work within an engaged, collaborative, and accountable culture and team environment.
• Candidates must be able to stand for long periods. 

ROLE BENEFITS 

• Competitive hourly pay and tips.
• Comprehensive medical, dental, and vision insurance.
• Paid Time Off and parental leave.
• 50% discount throughout The Dead Rabbit’s group of bars.
• Team Member assistance and wellness programs.
• Flexible scheduling. 
• Team Member recognition and rewards.
• Team Member development plans and continuing education.
• Team building activities and events. 
• Being part of a world-class culture.
• Opportunities for upward mobility.
• Tuition reimbursement for industry-focused educational programs and courses.