Host

Boka Restaurant Group is looking for a PM Host to join the team of Lazy Bird, located on the lower level of The Hoxton Chicago!

 ***Lazy Bird is a late-night cocktail bar, therefore late-night availability is needed!***
     

Benefits & Perks: BRG proudly offers Health, Dental, and Voluntary Benefits Package (available after 90 days), employer-sponsored mental health and resource program, 401(k) program, wellness benefits, paid sick leave, career mentorship and growth potential, and dining incentives across our 20+ establishments!     

About Boka Restaurant Group: Boka Restaurant Group is a James Beard Award-winning group, anchored by partnerships with some of American’s greatest chefs. With a firm belief that genuine hospitality makes the world a more human place, we strive beyond convention to believe in and support each other, care for our communities, and work together to build the world we want to live in. View our restaurants here: https://www.bokagrp.com/ 
 
About Lazy Bird: Lazy Bird is for those who adore music and appreciate a classically-crafted cocktail. This intimate hideout features local and visiting live musicians every Wednesday-Saturday. Like many bars in Fulton Market, Lazy Bird excels in the art of creating beverages. Unlike many bars in Fulton Market, Lazy Bird boasts 52 signature cocktails. The unparalleled service of a Boka Restaurant Group concept and unbeatable ambiance makes this space the ultimate, mysterious late-night lounge. 

Host's Responsibilities:  

Accountable for ensuring the proper flow of service by managing the seating of guests while providing exceptional guest service and exceeding expectations

• Follow steps of service to provide a quality guest experience
• Maintain the reservation book during a shift to ensure the proper flow of service
• Ensure a professional and friendly communication style with all guests during service, on the phone, or during email communication
• Consistently check on and communicate menu counts and wait times
• Maintain an organized and inviting host stand 
• Collect payment for any applicable door charge
• Proactively maintain and update guest notes in the restaurant’s reservation software
• Always follow proper sanitation practices
• Responsible for completing all opening, mid-shift, and closing procedures in a timely manner

Qualifications: 

• At least 1-2 years high-volume experience
• Can work late nights and weekends.
• Open Table experience
• Square payment processing and cash handling
• Strong communication skills
• Excellent people skills
• Works well under pressure

This is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team 

Physical Requirements: 

• Lift and move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds 
• Safely and effectively use all necessary tools, equipment, & cleaning chemicals 
• Stand and walk for an entire shift, including moving safely through all areas of the restaurant, which may include stairs, uneven and slick surfaces 
• Ability to bear exposure to hot and cold environments 

If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you!  Please reply with a copy of your resume AND a cover letter detailing why you'd be a great addition to our team!