Restaurant Manager

Job Title: Restaurant Manager
Location: Patty Please – Inside Small Bar (Chicago, IL)
Type: Full-Time | Fast Casual | High Volume

About Patty Please:
Patty Please is a fast-paced smashburger concept located inside Small Bar, a neighborhood staple known for good vibes and great food. We pride ourselves on high-quality burgers, friendly service, and late-night energy. We're now hiring a seasoned Restaurant Manager to help lead our team and define what Patty Please feels like, tastes like, and operates like.

Key Responsibilities:

• Leadership & Culture:
  Set the tone for team culture, energy, and service standards. Lead by example to inspire consistency, pride, and hustle from open to close.

• Team Management:
  Oversee and manage a team of 4–10 back-of-house and front-of-house employees. Provide training, coaching, and clear performance expectations.

• Inventory & Ordering:
  Take full ownership of inventory systems—maintain par levels, manage food costs, place orders, and minimize waste.

• Operational Systems:
  Create and implement opening/closing checklists, prep sheets, quality control procedures, and service flow systems to ensure operational excellence.

• Quality Assurance:
  Uphold high standards for food quality, cleanliness, safety, and consistency. Be the final word on the burger.

• Bilingual Communication:
  Work effectively in both English and Spanish to lead a diverse team and ensure clear communication across all shifts.

• Late Night Availability:
  Flexibility for evening and late-night shifts is required. Typical closing times are 12am, with some nights ending at 2–3am.

Requirements:

• 2+ years experience managing a high-volume restaurant or fast casual concept

• Strong leadership and communication skills; confident in team-building and conflict resolution

• Proven ability to create and implement systems, SOPs, and standards

• Bilingual – Fluent in English and Spanish

• Comfortable working late nights and weekends

• Passion for hospitality, food, and setting a great vibe

Perks:

• Creative freedom to shape the guest experience

• Opportunity to grow with an expanding concept

• Supportive ownership and tight-knit team culture

• Competitive pay based on experience

Apply Today:
Send your resume and a short note on why you’d be a great fit.