General Manager

Are you an inspiring leader with a passion for delivering exceptional service and creating memorable guest experiences? John Fraser Restaurants is looking for a personable and seasoned General Manager to join our team at the Wall Street Hotel. This is your chance to lead and motivate our front-of-house team, ensuring every guest experiences the highest level of hospitality.

Key Responsibilities:

• Guest Relations: Set the tone for personalized service by using guest names, building genuine relationships, and ensuring every table is personally touched.
• Team Leadership: Supervise, guide, and inspire the front-of-house team to ensure seamless communication and collaboration.
• Service Oversight: Partner with the kitchen and service teams to deliver flawless operations and impeccable service.
• Problem Solving: Anticipate guest needs and handle any concerns swiftly and professionally.
• Scheduling & Staff Management: Oversee team schedules, training, and operational needs to maintain optimal efficiency.
• Hospitality Standards: Uphold and enforce the property’s exceptional standards of service, cleanliness, and ambiance.

Qualifications:

• Proven experience as a General Manager or similar front-of-house leadership role in a luxury hospitality setting.
• Exceptional communication skills with the ability to connect with diverse guests and team members.
• Strong leadership abilities, fostering a positive and collaborative work environment.
• Outstanding problem-solving skills and the capacity to manage multiple priorities in a fast-paced environment.
• A polished, professional demeanor and an authentic passion for hospitality excellence.

If you thrive on leading dynamic teams and creating unforgettable guest experiences, we’d love to hear from you. Join us at the Wall Street Hotel and make your mark in luxury hospitality.

Benefits:

• Salary - $100k-120k (based on experience)
• PTO package
• Medical, Dental, and Vision
• Transit Benefits
• 401K
• Dining perks across all Restaurants properties
• Opportunities for professional development

To learn more about our company, please visit:

https://www.jfrestaurants.com

https://www.thewallsthotel.com/our-story

We are proud to be an Equal Opportunity Employer. We are committed to providing a work environment free of discrimination and harassment. We do not discriminate on the basis of race (including traits historically associated with race such as hair texture and protective hairstyles), color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth, or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence, or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information, predisposing genetic characteristics, or any other protected status under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and to employees with sincerely held religious beliefs, practices, or observances, in accordance with applicable law.