Floor Manager

Zoi Mediterranean is looking for a passionate and experienced Floor Manager to join our front-of-house leadership team. If you have a strong background in hospitality, excellent people skills, and a desire to lead in a vibrant, high-end Mediterranean dining concept – we’d love to hear from you!

Key Responsibilities:

• Oversee and manage daily floor operations to ensure smooth service

• Lead, train, and motivate front-of-house staff to deliver exceptional guest experiences

• Coordinate between kitchen, bar, and service teams for operational flow

• Handle guest interactions, resolve issues professionally, and ensure satisfaction

• Manage staff schedules and ensure team efficiency during service

• Maintain high standards in hygiene, cleanliness, and atmosphere

• Support reservations, seating plans, and VIP guest handling

• Monitor service quality and uphold brand values

Requirements:

• Minimum 2 years of experience in a similar role (preferably in upscale or Mediterranean dining)

• Excellent leadership and interpersonal skills

• Strong problem-solving ability and calm under pressure

• Fluent in English (additional languages a plus)

• Ability to work evenings, weekends, and holidays as needed

• Familiarity with POS systems and service management tools

What We Offer:

• Competitive salary and performance-based incentives

• A supportive, creative, and high-energy team environment

• Opportunities for professional growth within our hospitality group

• Daily staff meals and exclusive employee discounts