Restaurant Manager
Location: Virtue Restaurant, Chicago
Reports To: General Manager and the Director of operations
Virtue Restaurant, located in the heart of Chicago, is dedicated to providing guests with exceptional
Southern-inspired cuisine and warm hospitality. We take pride in fostering a culture of inclusivity, respect, and personal growth for our team. As we continue to grow, we are seeking a dynamic Restaurant Manager to help lead our team, shape our culture, and ensure operational excellence.
Position Summary
The Restaurant Manager is responsible for the overall operation of Virtue Restaurant, with a focus on leadership, staff development, customer satisfaction, and financial performance. This role requires strong team management, operational oversight, and a commitment to delivering exceptional guest experiences. Success in this position requires a deep sense of personal integrity, accountability, and trustworthiness, along with a passion for hospitality and community.
Key Responsibilities Leadership & Team Development
• Hire, train, and retain a high-performing team of managers and hourly staff.
• Provide continuous coaching and feedback to develop staff in line with Virtue’s culture and standards.
• Conduct regular employee performance reviews with honesty, trust, and transparency.
• Foster a collaborative, respectful, and positive work environment based on mutual trust and accountability. • Identify and mentor employees for growth and advancement opportunities.
• Lead regular management meetings and ensure clear, consistent communication throughout the team
Operational Excellence
•Oversee daily restaurant operations to ensure smooth service and exceptional guest experiences.
• Monitor and maintain restaurant atmosphere, including lighting, music, cleanliness, and overall ambiance.
• Conduct pre-shift walk-throughs and line checks to assess readiness.
• Manage inventory, ordering, and equipment maintenance in collaboration with kitchen and bar teams.
• Ensure adherence to health, safety, and sanitation standards as required by law and company policy.
• Maintain proficiency in all front-of-house (FOH) and back-of-house (BOH) positions to support service as needed.
Financial Responsibility (Limited)
• Oversee limited financial aspects of the restaurant, including labor and cost control, inventory, and limited cash handling responsibilities.
• Authorize comps and voids, track high-cost items, and assist with maintaining balanced cash banks as needed.
• Collaborate on annual marketing plans and promotions to drive sales and business growth.
• Partner with catering and special events teams to support revenue opportunities in alignment with overall business goals.
• Demonstrate responsibility and integrity in all limited cash management duties. Guest Experience
• Lead by example in delivering warm, gracious, and attentive hospitality.
• Address guest concerns promptly, courteously, and professionally.
• Build relationships with regular guests and foster a welcoming, community-oriented environment.
• Model personal accountability and care in all guest interactions.
Beverage Knowledge
• Possess working knowledge of cocktails, beer, and wine to assist bar operations when necessary.
• Support bar staff in maintaining beverage standards and ensuring accurate, high-quality service.
Personal Values & Attributes
• Demonstrated integrity, reliability, and accountability in leadership roles.
• Commitment to trust, fairness, and fostering an inclusive environment.
• Natural collaborator who uplifts the team, leads with humility, and prioritizes excellence in service.
• Passion for hospitality, food, and creating meaningful experiences for both guests and team members.
Qualifications
• 2–3 years of restaurant management or supervisory experience.
• Proficiency in front-of-house roles (serving, hosting, bussing, food running, basic bartending).
• Strong leadership, mentorship, and team development skills.
•Excellent communication, organization, and problem-solving abilities.
• Ability to remain composed in high-pressure, fast-paced environments.
•Flexibility to work evenings, weekends, and holidays.
• Commitment to personal growth, professional development, and community connection.
What We Offer
• Competitive salary and performance-based incentives.
• Opportunities for professional growth and advancement.
• Supportive, inclusive work environment.
• Employee discounts and additional benefits.
Interested in joining the team?
Apply today to become part of Virtue Restaurant and help them continue creating memorable dining experiences in Chicago.
2023
2022
