Host
Zarella Pizzeria & Taverna
531 N Wells St, Chicago, IL 60654
396 people viewed
Required Years of Experience
0-1 years
Job Details
Host's Responsibilities:
Accountable for ensuring the proper flow of service by managing the seating of guests while providing exceptional guest service and exceeding expectations.
- Follow steps of service to provide a quality guest dining experience
- Maintain the reservation book during a shift to ensure the proper flow of service
- Ensure a professional and friendly communication style with all guests during service, on the phone, or during email communication
- Consistently check on and communicate menu counts and wait times
- Maintain an organized and inviting host stand and coat check area
- Ring all to-go food and beverage items and properly handle payments with 100% accuracy
- Proactively maintain and update guest notes in the restaurant’s reservation software
- Always follow proper sanitation practices
- Responsible for completing all opening, mid-shift, and closing procedures in a timely manner
Qualifications:
- Maintain all required health and sanitation certificates
- Ability to work in a fast-paced environment
- Interpersonal skills
- Weekend and holiday availability
This is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team!
Physical Requirements:
- Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds
- Safely and effectively use all necessary tools, equipment, and cleaning chemicals
- Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces
- Ability to bear exposure to hot and cold environments
If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you!
Compensation Details
Compensation: Hourly ($18.00 - $20.00)
Required Skills
Time Management
Attention to Detail
Customer Relationship Management
Problem Solving
Team Collaboration
Adaptability
Stress Management
Physical Stamina
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Italian, Pizza
Upscale Casual
Part of BOKA Restaurant Group
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