Required Years of Experience
2 years
Job Details
We are hiring an Assistant Manager to join the growing team at In Tune Hospitality, for a multi-unit position within the same physical location - all of our properties are on the same Upper East Side block.
This position would be for our latest property Nightly's and our much loved neighborhood staple, Uva Next Door.
Nightly's is a buzzy hot spot on the Upper East Side, with great energy and has drawn a strong crowd and full reservations from day one. Nightly's fuses the best of “high/low” chic, offering a gorgeous space with excellent food and service, served in a warmth and a welcoming manner! Our aim is to be a true neighborhood local and in time, a New York City staple.
Uva Next Door is a lively, high paced Italian restaurant, with Amalfi style pizza, excellent home made pastas, and a robust cocktail program rooted in Italian Amaro, digestivi & aperitivi.
In Tune Hospitality currently comprises of Uva, Uva Next Door, Keys & Heels, and Nightly's.
We are looking for experienced, upbeat team player with strong people skills - on and off the floor - that can connect with a team and lead by example when managing. This requires a balance of kind but strong leadership, a calm demeanor, and quick thinking “on the spot” skills to be what it takes to manage a restaurant/bar, and we value and are looking for those skills!
MUST have AGM experience. MUST have New York City high volume experience.
You will work closely with and under the guidance of our existing GMs and ownership. You will lead in operations and service. You will support your team while providing a warm, welcoming and recognizable presence in the room.
The responsibilities include:
- Promoting a strong culture amongst staff
- Making sure service runs smoothly
- Supporting your team and being there for patrons
- Problem solving when issues arise.
- Oversee all aspects of the floor, including but not limited to: greeting guests, assisting FOH staff, assisting guests and partially overseeing the kitchen.
- A combination of opening and closing, managing efficient service, and leading shifts.
- Act as a role model for all front of house team members and continue to coach, mentor and guide the front of house teams.
- A firm but fair guidance of your team.
- Ensure that all HR policies and procedures are followed and completed.
- Actively strive to ensure that the company remains compliant with all local, state and federal employment laws and Department of Health standards.
Requirements:
- At least 2 years of restaurant management experience in a similar caliber concept.
- Fluent in both written and spoken English.
- Ability to stand for extended periods of time.
- Ability to move tables & chairs
- Ability to operate and organize reservation systems
- Ability to reach, bend, stoop and frequently lift up to 50 pounds.
- Ability to work nights, weekends and holidays, and a variable schedule per the needs of the business.
What we look for:
Punctuality.
Professionalism - this is a place of work and a reflection of every member of the team. We are here to work, create an experience for our guests, and support, protect, and encourage our team.
Leadership - a Manager and assistant manager role is a figure you team can look up to and aspire to be. Your team will raise to the bar and standards that you set. Your goal is not to be a friend or drinking buddy to your staff, but a leader, an example of professionalism, and a mentor. It is important that that separation is respected and maintained for strong leadership.
Humility - we proudly operate a kind hospitality team, inflated egos or elitist / hierarchy mindsets are not welcome. Hospitality takes the entire team, from DO to Dishwasher to make a powerful operation.
Positivity - energy is everything. Upbeat, warm, positive, energetic, “can do” attitudes are what we have and will continue to hire. If you do not take pride in showing up at your best, and do not thrive in doing a great job, then please do not apply.
Evolution - We are big believers in promoting from within, recognizing talent and integrity, and we pride ourselves in investing in team members that stand out. We have had busers become head bartenders, servers become Assistant Managers and Assistant Managers become GMs. We firmly believe in nurturing work ethic and sincerity.
We are looking for someone to be able to make impactful decisions on their own, with the experience to run a room or a restaurant, and make smart decisions without having to rely on ownership. You will oversee all aspects of the floor, including and not limited to, greeting guests, assisting FOH staff, assisting guests and partially overseeing the kitchen. You will have administrative duties that may include payroll, scheduling, hiring, ordering, etc.
In Tune Hospitality is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a growing company and are looking for teams we can grow and build with!
5 days per week. Salary is based on experience and expertise. Health Insurance options.
Compensation Details
Compensation: Salary ($75,000.00 - $95,000.00)
Benefits & Perks: Health Insurance, Paid Time Off, Dining Discounts
Required Skills
Staff Training
Strong Communication Skills
Staff Scheduling
Strong People Skills
Conflict Resolution
Safe Food Handling
Customer Service Orientation
Cleanliness Practices
Read more
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Restaurant Group
Part of In Tune Hospitality
In Tune Hospitality encompasses Uva, Uva Next Door, Keys & Heels and Tall Tail Design group. As a company, and each individual property, we pride ourselves on authenticity, quality, and creating rooms with soul.
There’s no ‘one thing’ to get right in the business of hospitality, it’s a million fractional parts that make the impressionable whole. There’s the obvious, and then the subtle unseens; the many details that shape and create the way you feel and interact with a space, whether you realize it or not.
More than anything else, it’s the feeling that keeps people coming back to a place, time and time again.
Step into any In Tune Hospitality property and you’ll feel what that means. We build projects with soul and spaces that transport, all while making you feel right at home.