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Service Manager
VERSA
218 West 35th Street, New York, NY
VERSA hiring Service Manager in New York, NY

VERSA hiring Service Manager in New York, NY

Service Manager

VERSAMore Info

218 West 35th Street, New York, NY
Full Time • Salary ($75k - $80k)
Expires: Jul 18, 2025

186 people viewed

Required Years of Experience

2 years


Job Details

Located in the heart of the famed garment district, VERSA is currently seeking a highly motivated leader to join our Service Management team. Based in a hotel property the ideal candidate will possess restaurant and or hotel experience in a high-volume operation. A primary focus will be placed upon placed upon guest service, the flow of service and enforcing steps of service.

The Service Manager is responsible for overseeing as well as motivating all service team members, providing an elevated level of service accompanied with proven leadership competencies and possess a true commitment to quality. Successful candidates will possess a diverse knowledge of food and beverage, a minimum of 2 years of transferable experience in a high-volume restaurant/hotel setting, and strong interpersonal, communication skills.

 

Our Vision:

The Backal Hospitality Group is an ever-evolving collection of venues, event services, and investments, anchored in hospitality and inspired by New York. In hospitality, relationships, are everything. BHG welcomes our clients like family with warm, approachable, ego-free hospitality. We are committed to providing unconditional support, respect, trust, and loyalty to our clients and employees. We value empowerment, and support opportunities for growth, creativity, and innovation wherever they might be.

 


Compensation Details

Compensation: Salary ($75,000.00 - $80,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts


Required Skills

Team Leadership

Motivation of Team Members

Customer Relationship Management

Service Excellence

Service Quality Assurance

Problem Solving

Adaptability in Fast Paced Environments

Adaptability

Conflict Resolution

Attention to Detail

Time Management

Collaboration

Creativity

Creativity in Service Delivery

innovation

Empathy

Trust Building

Support for Employee Development

Cultural Awareness

Commitment to Continuous Improvement

Commitment to Professional Development

Food Safety Knowledge

High Volume Service

Scheduling

High Volume Operation Experience

Guest Service

Service Flow

Enforcement of Steps of Service

Leadership

Quality Commitment

Knowledge of food and beverage

Interpersonal Skills

Communication Skills

Motivation

Team Management

Events Management

Team Development

Read more



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American

Casual Dining, Upscale Casual, Bar / Lounge, Entertainment Venue, Event

Part of Backal Hospitality Group

Versa is a restaurant, bar and event space with a spectacular outdoor terrace in the heart of Manhattan.

But we are much more than that.

Versa provides the paint brush for our audience to design their own experience on their terms, liberated from constraint.

Whatever Takes Place Here, Happens On Our Stage, and On Our Terms.

Operated by Backal Hospitality Group, VERSA features 5 curated bars, a 300 seat restaurant, and elevated cocktail lounge offering a change from the midtown normality.

Located on the 5th floor at 218 W 35th Street, VERSA has stunning views of the empire state building & Madison Square Garden Marquee. Hosting events from 25 guests to 800, VERSA offers our staff a culture to grow ones-self within hospitality. We look forward to working together.

Leadership
Allen Atwell

VP of Director of Operations - BHG

Tina Marie Valente Ortiz

Director of Human Resources - BHG

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