Server

UNA Hospitality is a new Chicago-based restaurant group with a passion for developing concepts that combine culinary excellence and impeccable service with a sophisticated, high-energy atmosphere to create one-of-a-kind experiences. 

We are seeking a friendly, professional Server to join our team. Our ideal candidate is organized, can communicate efficiently and effectively with a diverse group of guests and teammates. This candidate is energetic, confident, has a strong base knowledge of food & beverage service and practices good time management skills. They must be able to work methodically in fast-paced environments while engaging guests with smart, viable, and timely service with an enthusiastic attitude. Our goal is to anticipate guests' needs and exceed their expectations. 

Server Responsibilities include:

• Welcoming guests, listening to guests, assessing preferences, and making recommendations.
• Memorizing food and beverage menus.
• Communicate efficiently and effectively with guests while presenting menus. 
• Taking food & beverage orders.
• Checking identification to ensure guests are of legal age to purchase alcohol.
• Accurately entering food & beverage orders into the point-of-sales system (POS).
• Collaborating with the kitchen and bar for prompt and accurate food & beverage orders.
• Preparing “mise en place” and following steps of service.
• Delivering food & beverage in a timely manner.
• Ensuring that food is prepared correctly and to the customers’ satisfaction; returns incorrect or improperly prepared orders to kitchen, or bar.
• Assisting with the tidying of tables, clearing leftovers, and keeping the dining area neat and free of debris.
• Observing guests and anticipating their needs.
• Delivering a memorable dining experience by resolving all customer issues promptly.
• Issuing bills and accepting payment.
• Reconciling payments and completing daily checkout procedures.
• Setting tables and arranging the dining area to accommodate daily event needs.
• Performing opening and closing duties in line with company operational procedures.
• Performing related duties as requested by leadership teams.
• Showing up to work on time.
• Clocking out in a timely manner

Server Attributes:

• Impeccable service standards and attention to detail
• Ambitious, enthusiastic, yet disciplined
• Good time management skills
• Punctual
• An appreciation and understanding of beer, wine, and spirits
• Ability to produce consistent high-quality service in a fast-paced environment
• Possess a desire to exceed guests' expectations all while looking out for the businesses best interest
• Professional demeanor and polished appearance
• Ability to speak English fluently and clearly
• Moves with grace and efficiency
• Sense of urgency, quick and savvy
• excellent communication skills
• Natural leadership qualities
• Willingness to learn
• Strong work ethic
• Positive attitude
• Team player

Qualifications Requirement:

• Must have at least two (2) years of serving experience in a systems-based, full-service, high-volume restaurant setting.
• Must possess extensive food and beverage knowledge.
• Must be proficient with classic cocktails, beer, and wine service.
• Working knowledge of point-of-sales systems.
• Highly developed interpersonal skills.
• Knowledge of a second language is a plus. 
• Basset Certification required.
• Food Handlers Certification required.