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Captain
BLT Prime - New York
1032 Lexington Avenue, New York, NY
BLT Prime - New York hiring Captain in New York, NY

BLT Prime - New York hiring Captain in New York, NY

Captain

BLT Prime - New YorkMore Info

1032 Lexington Avenue, New York, NY
Full/Part Time • Hourly ($11.00) plus tips
Expires: Jul 16, 2025

174 people viewed

Required Years of Experience

1 year


Job Details

The Captain’s responsibilities include; having detailed knowledge of the menu and wine list and articulating with enthusiasm those details, taking all guest’s orders, executing beverage service adhering to proper standards, assisting with food delivery and clearing tables, collecting payment and most importantly, knowing how to read the guest and provide them with the type of experience that they desire. 

Position Requirements

  • Adhere to the "Steps of Service" as outlined in the service manual.
  • Have detailed knowledge of the menu. Stay abreast of menu changes.
  • Have knowledge of the wine list and be able to pair wines by the glass with menu items.
  • Know the house cocktails; basic ingredients, taste.
  • Be fluent in the use of the POS system.
  • Adhere to your work schedule.
  • Adhere to the restaurant grooming, uniform, and hygiene standards.
  • Act professional and accommodating and always maintain your composure.
  • Serve alcohol responsibly.
  • Fine Dining Experience is a must.
  • Wine Knowledge Preferred

During Service

  • Perform assigned side work.
  • Take all guests’ orders as necessary.
  • Ensure that the necessary flatware, glassware and other extras for each course are set prior to food delivery.
  • Oversee and assist food delivery by Runners.
  • Execute beverage service and adhere to proper wine service standards.
  • Participate (with the Server Assistant) in the clearing of tables.
  • Understand thoroughly and articulate with enthusiasm the details of our menu.
  • Anticipate needs of the guest and exceed their expectations.
  • Minimize breakage with proper handling of china and glassware.
  • Assist dishwasher in scraping plates, racking glasses and soaking flatware.
  • Clean and maintain your work area at all times.
  • Assist other stations, when requested.
  • Collect payment. Check accuracy of check before presenting.
  • Handle banking for station. All handling of gratuities must take place out of public view.

Communication

  • Communicate with your Managers and Supervisor. Identify and report problems immediately.
  • Communicate with the service team. Prioritize all your station’s needs and know when to ask for help.
  • Be able to up-sell the house specialties and daily specials to the guest.
  • Know how and when to provide information that the guest needs, wants and does not yet know he/she wants, tactfully and with confidence.
  • Be able to answer general questions about the property, restaurant and other BLT restaurants.

Why work with us?

  • Paid Time Off
  • Full benefits package after 90 days with 75% paid premiums
  • 401k with employer match
  • Flex Spending Accounts for Parking, Transit, Medical & Dependent Care
  • Shift meal, dining discounts at other BLT restaurant locations, and a great work environment!

If you think you are a great fit for this role, please let us know by applying today! BLT is a part of BLT Restaurant Group, who is proud to be an EOE. We look forward to hearing from you!


Compensation Details

Compensation: Hourly ($11.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts


Required Skills

Detailed Knowledge of Menu and Wine List

Strong Communication Skills

Detailed Knowledge of Menu

Customer Service Orientation

Knowledge of Wine List and Pairing Wines

Attention to Detail

Detailed Knowledge of the Menu and Wine List

Ability to Work Under Pressure

Knowledge of Wine List

Teamwork and Collaboration

Ability to Articulate Menu Details With Enthusiasm

Ability to Pair Wines With Menu Items

Time Management Skills

Wine Knowledge Preferred

Ability to Handle Cash and Payments

Executing Beverage Service Adhering to Proper Standards

Knowledge of Food Safety Standards

Taking Guest Orders

Adaptability to Menu Changes

Proper Wine Service Standards

Ability to work in a fast paced environment

Assisting With Food Delivery and Clearing Tables

Conflict Resolution skills

Understanding Menu Details

Ability to follow instructions

Beverage Service

Interpersonal Skills

Collecting Payment

Sales Skills

Food Delivery Assistance

Handling payments

Reading and Providing Guests With the Desired Experience

Effective Communication Skills

Table clearing

Executing Beverage Service

Ability to up sell

Adhering to the 'steps of Service' Outlined in the Service Manual

General Property Knowledge

Payment collection

Team Player

Menu Articulation

Maintaining Work Area Cleanliness

Staying Updated on Menu Changes

Assisting Other Stations When Needed

Reading and Understanding Guest Needs

Knowledge of Wine List and Ability to Pair Wines With Menu Items

Adherence to 'Steps of Service'

Communication Skills

Fluency in POS System

Problem Solving Skills

Menu Knowledge

up selling

Wine pairing knowledge

Ability to Provide Information Tactfully and Confidently

Professional and Accommodating Demeanor

Answering General Questions About the Restaurant

Knowledge of House Cocktails

Ability to prioritize tasks

Responsible Alcohol Service

POS system proficiency

Adherence to Work Schedule

Grooming, Uniform, and Hygiene Standards

Professionalism

Proper Handling of China and Glassware

Responsibility in Serving Alcohol

Assisting Dishwasher and Maintaining Work Area

Fine Dining Experience

Communication With Managers, Supervisors, and Service Team

Wine Knowledge

Up Selling House Specialties and Daily Specials

Side Work Completion

Providing Information to Guests Tactfully and Confidently

Setting Tableware for Each Course

Overseeing Food Delivery

Handling Gratuities Discreetly

Beverage Service Execution

Table Clearing Assistance

ANTICIPATING GUEST NEEDS

Minimizing Breakage

Assisting Dishwasher

Work Area Maintenance

Assistance to Other Stations

Payment Handling

Banking for Station

Communication With Managers and Supervisors

Problem Identification and Reporting

Communication With Service Team

Up Selling House Specials and Daily Specials

Providing Needed Information to Guests

Answering General Questions About the Property and Restaurant

Customer Service Skills

Ability to work in a team environment

Flexibility in scheduling

Benefits Understanding

Great Work Ethic

Steak Knowledge

Read more



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Steakhouse

Fine Dining, Bar / Lounge

Part of BLT Restaurant Group

BLT Prime showcases contemporary steakhouse fare with inspiring ingredients and modern accents. Guests can enjoy our signature warm popovers, an acclaimed selection of steaks, alongside a generous selection of fresh seafood, signature salads and a weekly-changing Blackboard Menu offering seasonal dishes highlighting local ingredients. Our award-winning wine list features both New and Old World wines, complemented by a selection of hand-crafted specialty cocktails.