Assistant General Manager, Printemps
Reports to: General Manager
ABOUT PRINTEMPS
Storied French luxury department store, Printemps, is preparing to open its first ever US location at One Wall
Street in the heart of the Financial District. Located in the historic 50-story landmark, Printemps will have five
distinct food and beverage concepts ranging from a casual cafe to a fine dining brasserie. Food and beverage
is helmed by Top Chef Alumnus and 3-time James Beard Award Winner, Chef Gregory Gourdet.
ABOUT KENT HOSPITALITY GROUP
Kent Hospitality Group (KHG) is a dynamic and innovative hospitality company founded by visionary Chef
Jamal "James" Kent and entrepreneur-led private equity platform SC Holdings. KHG comprises Michelin Star
restaurants, private members clubs, and world class venues. We are dedicated to delivering fine dining,
unmatched hospitality, and first-rate experiences across North America. We are seeking creative go-getters to
join our team to help elevate our brand.
Job Summary:
The Assistant General Manager plays a crucial role in managing the daily operations of their restaurant. This
role is responsible for leading the kitchen and dining room team with a focus on exceptional hospitality,
supporting all company objectives.
LEADERSHIP RESPONSIBILITIES
● Nurture positive and productive working relationships.
● Be an exemplary leader by being a self starter and setting the expectations.
● Self manage timelines to achieve goals and fulfill necessary tasks.
● Problem solve and address any issues in a courteous and timely manner.
● Implement company policies, protocols, and maintain standards.
● Ensure company policies and procedures are followed.
● Be a creative logical thinker with a focus on creating the optimal outcome.
KEY RESPONSIBILITIES
● Oversee day to day operations
● Coordinate with GM and assist with project planning & staff management
● Ensure compliance with sanitation and safety guidelines
● Delegate daily tasks to Floor Managers
● Control operational cost, labor & OT in accordance with budget set by GM and BO
● Update & maintain Opening/Closing Sidework
● Compose daily reports
● Report all complaints and issues involving staff or guests to Human Resources
● Maintain connections with regular guest & foster relationships with new guests
● Cash handling, opening + closing the restaurant
● Act as liaison between the dining room & kitchen teams
STAFFING RESPONSIBILITIES
● Manage Culinary Agents Server, Asst. Server, Kitchen Server job posts in coordination with HR
● Recruit & interview potential new hires in coordination with GM
● Engage in the promotional decision making processes in coordination with GM & HR
● Create promotional path for the various roles under management
● Issue disciplinary action when required, Engage in the decision making process for terminations in
coordination with GM & HR
● Create annual staff reviews and submit to GM for review
● Update & Maintain Server, Asst. Server & Kitchen Server job descriptions in coordination with HR
● Oversee New Hire training & facilitate 3 month check in coordination with HR
ADMINISTRATIVE RESPONSIBILITIES
● CGS Inventory
● Approve Dining Time Cards
● Complete Dining Room Tip Sheet & submit
● Create dining room schedules in coordination with the General Manager within budget guidelines
● Manager request off calendar and approve PTO requests
What We Offer:
● Competitive salary and benefits package
● Opportunities for professional growth and development
● A supportive work environment focused on innovation and excellence
● Employee discounts across our hospitality group
