Director of Operations

ABOUT US:

Capital Restaurant Resources is a national recruiting agency with a Washington, DC regional focus. Our clients range from free-standing restaurants to upscale hotel chains, with a combined total of more than 1,000 outlets across the country, featuring fine dining, upscale, and casual menus. Our grassroots approach to recruiting has led to many successful relationships across the Washington, DC dining scene, which is not-so-quietly becoming one of the nation's premier dining locations. Our connections can and will lead to opportunities in the front and back-of-the-house, both here and nationally, that you will not be able to find anywhere else

Role: Director of Operations 
Salary: 100-140K

Our esteemed client is looking for an experienced Director of Operations to oversee business operations in an assigned region. The Director of Operations will be responsible for leading and managing daily operations to achieve business goals and maximize profitability. As a Director of Operations, duties also include guiding management staff in your region, setting performance objectives, evaluating and optimizing operational performance, ensuring regulatory and company standards are upheld, and preparing operations and financial reports.

To be successful as a Director of Operations, you should have an extensive history of success in the hospitality industry, be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets. Ultimately, a top-notch Director of Operations should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills.

Director of Operations Responsibilities:
Achieving business goals and revenue targets.
Overseeing daily operations, managing budgets, and setting performance objectives.
Recruiting, training, and supporting general managers as well as conducting regular performance appraisals.
Developing and implementing business, marketing, and advertising plans.
Managing internal and external stakeholder relations and negotiating contracts.
Planning, evaluating, and optimizing operations to be efficient and cost-effective.
Ensuring products and services comply with regulatory and quality standards.
Ensuring company standards and procedures are followed.
Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
Dealing with escalated customer issues, incident reports, and legal actions.

The Director of Operations is responsible for directing the sales activities and business opportunities within a defined region. This includes the design and implementation of business plans intended to increase revenue from targeted customers based upon strategic business analysis and achieving and exceeding revenue goals across the assigned geography. The successful Director of Operations will understand and leverage roles and responsibilities of the cross functional team to drive strategic imperatives, including Marketing, Market Access and Commercial Operations. Key to this position is the hiring, training and development of the specialists within their region. In addition to hiring top talent, the successful individual will also be able to demonstrate an ability to build and motivate individuals and a team to high performance. Ideal candidates will have a deep knowledge of customers and accounts, as well as the local dynamics that influence business in their region.

NOTE: If you are excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. We have many opportunities available requiring a range of experiences.

Capital Restaurant Resources is an Equal Opportunity Vendor to Equal Opportunity Employers. CRR trusts that all aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.