Manager of Private Events – Shiraz Kitchen & Wine Bar (Chelsea & White Plains)
Required Years of Experience:
Position Overview:
The Manager of Private Events at Shiraz Kitchen & Wine Bar is responsible for the seamless planning and execution of all private dining experiences across our Chelsea and White Plains locations. This role acts as the main liaison post-booking and manages every stage of the event—from detailed planning through on-site coordination and follow-up. Exceptional organizational skills, a keen focus on guest satisfaction, and effective collaboration with internal teams are crucial for delivering high-quality, memorable events aligned with our brand.
Essential Duties and Responsibilities:
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Serve as the primary contact for all private event clients post-booking.
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Represent Shiraz Kitchen with professionalism, warmth, and exceptional hospitality.
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Provide exceptional guest service throughout the entire event process.
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Maintain consistent communication with clients from initial planning through post-event follow-up.
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Plan, coordinate, and execute private dining and special events at both locations.
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Develop detailed event orders, timelines, and floor plans, working closely with kitchen and service teams.
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Manage event setups, décor coordination, and special requests effectively.
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Ensure guest satisfaction by actively managing service quality and promptly addressing any concerns during events.
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Personally greet, attend to, and remain present at events to ensure seamless execution and client satisfaction.
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Anticipate, identify, and resolve issues proactively to ensure smooth event execution.
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Provide attentive, high-quality guest service consistently.
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Maintain thorough knowledge of Shiraz Kitchen’s policies, procedures, and standards.
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Be available during weekends, holidays, and late evenings, as needed.
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Have experience with event management tools such as Tripleseat, OpenTable, and event floor planning software.
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Perform other related duties as assigned.
Required Skills:
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Strong interpersonal skills
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Exceptional problem-solving abilities
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Keen attention to detail
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Excellent time management
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Ability to perform effectively under pressure
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Customer-focused mindset
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Team leadership and collaborative approach
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Flexibility and adaptability
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Effective communication skills
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Expertise in event planning
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Ability to multitask
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Creativity in event design
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Conflict resolution skills
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Ability to work independently
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Comprehensive knowledge of hospitality industry standards
Join the Shiraz Kitchen & Wine Bar team, where every event is a celebration of culture, flavor, and hospitality.
