Required Years of Experience
1 year
Job Details
This position is two days per week plus Saturday
- Customer Service: Greet customers warmly and in a friendly manner, answer their questions about the menu, and provide recommendations. Handle special requests and address any concerns or complaints.
- Order Taking and Processing: Accurately take and process customer orders, both in person and over the phone. Ensure that orders are correctly prepared and packaged.
- Cash Handling: Operate the cash register, handle cash and credit card transactions, give change, and maintain accurate records of sales.
- Inventory Management: Monitor stock levels of cookies and other products. Inform the manager when supplies are low and help with restocking as needed.
- Cleaning and Maintenance: Keep the counter area clean and organized. This includes wiping down surfaces, cleaning spills, and maintaining a tidy workspace.
- Product Display: Ensure that cookies and other items are attractively displayed. Refill displays and arrange products to appeal to customers.
- Adherence to Health and Safety Standards: Follow health and safety guidelines to ensure that food is prepared and handled properly. Maintain personal hygiene and adhere to cleanliness standards.
- Assist Cookie Preparation: Ice baked cookies, Ice cookie cakes, etc.
- Promotions and Marketing: Inform customers about special offers, promotions, and new products. Help with in-store marketing efforts, such as setting up displays or sampling.
- Communication with Team: Work effectively with other staff members, including communicating any issues or needs to the manager.
Requirements
- Upbeat attitude
- Retail experience preferred
- Can lift up to 30 Lbs
- Ability to multitask and produce in a fast-paced environment.
- Must be team oriented.
- Prior knowledge of FIFO product rotation systems strongly preferred.
- Strong attention to detail required.
Company Information:
- Competitive wages (hourly based on experience) plus tips
- Family atmosphere with friendly and dedicated co-workers
- Advancement opportunities and growth potential
- Certifications and Trainings paid
- Commuter Benefits
- Dining Discounts
- Free Cookies
Compensation Details
Compensation: Hourly (Based on Experience) plus tips
Benefits & Perks: Commuter Benefits, Dining Discounts
Required Skills
Customer Service
Strong interpersonal skills
Communication
Problem Solving Skills
Order Taking
Attention to Customer Needs
Cash Handling
Ability to Work Under Pressure
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Desserts
Production Bakery
Part of The Famous 4th Street Cookie Company
Our goal is simple. We make sure our cookies taste every bit as homemade as when you were growing up. To do that, we start with premium ingredients and a treasured family recipe. We have been using that same recipe for our famous, award winning cookies for over 40 years.
We use only the finest, all-natural ingredients. There are never any preservatives nor artificial flavoring or colors of any kind. Our cookies taste homemade because they ARE homemade – baked the same way grandma did.
