Host

We are currently seeking experienced and confident individuals who possess a comprehensive understanding of the standards associated with world-class service and hospitality. If you are interested in becoming part of an expanding restaurant and collaborating with some of the most esteemed professionals in the culinary and hospitality sectors, we would be pleased to meet with you. Your expertise could greatly enhance our team.

Essential Duties and Responsibilities: 

• Actively participates in all training programs and consistently meets training expectations.  
• Maintains constant communication with team members while on duty.   
• Consistently provides guests with a warm welcome.   
• Anticipates and accommodates guest needs throughout service.  
• Notes and communicates guest preferences, special requests, and arrangements for special occasions, such as birthdays and anniversaries.  
• Attends to basic guest inquiries, including general restaurant information, directions, lost credit cards, receipt requests, etc.
• Consistently provides guests with a fond farewell.  
• Conducts daily inspections of the host stand.  
• Maintains cleanliness and organization at the restaurant entrance and host stand.  
• Ensures tables are laid out and set up according to daily floor plans.   
• Monitors guest waiting times and checks in on waiting guests.  
• Seats guests in the dining room.  
• Communicates guest preferences and table-specific details to relevant team members.  
• Monitors tables and marks dining statuses on Opentable.  
• Updates guest notes and preferences.  
• Handles any guest requests or complaints within reason or refers guests to Managers on duty if and when necessary.  
• Facilitates guest coat services when necessary.  
• Conducts all required opening, side-work, hand-over, and closing duties as management outlines.   
• Consistently maintains grooming standards.  
• Maintains restaurant knowledge and information, including menu, staff, management team, private events, and open house.  
• Is always proactive and identifies potential problems before they arise.  
• “Owns” problems when they arise and takes responsibility by finding solutions.  
• Performs additional tasks at the direction of management. 

Qualifications:

• Excellent guest service skills
• Willingness to learn and grow
• Professional appearance and grooming standards appropriate for a premier fine dining restaurant
• Previous experience in fine dining

Compensation: Hourly ($24.00)