Server

Altro Paradiso is hiring an Experienced Full-Time Server 

From globally acclaimed chef Ignacio Mattos, Altro Paradiso is an Italian restaurant in the heart of SoHo and an essential New York City dining destination. The restaurant’s menu draws inspiration from several Italian regions, celebrating timeless craftsmanship throughout, while the room’s high ceilings and glimmering brass bar contribute to a lively nightly atmosphere. Since opening in 2016, Altro has garnered many devoted regulars, ranging from neighborhood residents to travelers who treat the restaurant like a second home whenever they’re in town. 

A server is responsible for managing the guest’s overall dining experience by providing prompt, attentive table service. This role will support the guests’ dining experience and will be in communication with service and kitchen team and serving guests in an efficient manner. 

Lunch, dinner and weekeend availability is required

Key Focus 

• Take guest orders in an accurate and orderly manner.  
• Make educated menu recommendations to guests. 
• Ensure all food and beverage orders are fulfilled and uphold quality. 
• Provide attentive and quality service to all guests during their experience.  

Guest Service 

• Ensure all guests consistently receive courteous and efficient service. 
• Respond positively and promptly to customer concerns and complaints. 
• Maintain guest satisfaction by monitoring and evaluating food beverage and service offerings. 
• Communicate any food allergy or special nutrition needs to kitchen staff. 
• Maintain a welcoming and orderly restaurant environment. 
• Build relationships with repeat guests. 

Personnel 

• Ensure compliance with occupational, health, and safety standards. 
• Participate actively during pre-shift meetings. 
• Participate in restaurant service and team trainings.  
• Ensure consistent communication with team members, management, and the kitchen during service. 
• Demonstrate ability to aid co-workers during service while successfully maintaining responsibilities.

Company Values 

• Understand that we require a positive and respectful attitude in the workplace 
• Understand and strive to behave in a way that is in line with the company’s values of respect, excellence, transparency, and resilience. 

Benefits 

• Medical, Dental and Vision insurance for full time employees
• Commuter Benefits
• Personal and Sick Paid Time Off
• Discounted Gym Membership
• Company Parental Leave 
• Dining Discounts in all Mattos Hospitality restaurants 
• Wellness Program 
• Employee Assistance Program 

Physical Demands

• The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 25 pounds, occasionally lifting up to 50 pounds, standing for long periods, bending, and moving intermittently during working hours. 

The duties of this position may change from time to time. Mattos Hospitality reserves the right to add or remove duties and responsibilities at its discretion. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. 

At Mattos Hospitality our purpose is to create an inspiring, sustainable and prosperous business that brings joy, takes care of others, and helps build community through craftmanship around the table. Our company culture supports the growth and development of our employees and provides opportunities for education and advancement. 

We provide equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws