Job Title: Kitchen Operations Manager
Job Summary:
The Kitchen Operations Manager is responsible for overseeing and managing all aspects of kitchen operations, ensuring efficient, high-quality food production, adherence to safety and sanitation standards, and effective team leadership. This role requires a strong culinary background, exceptional organizational skills, and the ability to maintain profitability while delivering an outstanding dining experience.
Key Responsibilities:
- Operational Management:
- Oversee daily kitchen operations, including food preparation, cooking, and plating.
- Develop and implement kitchen procedures and workflows to maximize efficiency and productivity.
- Manage inventory control, including ordering, receiving, and storage of food and kitchen supplies, minimizing waste and optimizing costs.
- Ensure all kitchen equipment is maintained in good working order and arrange for repairs as needed.
- Collaborate with front-of-house staff to ensure seamless service delivery and guest satisfaction.
- Monitor and manage kitchen budget, controlling food and labor costs to achieve financial targets.
- Quality Control & Standards:
- Maintain consistently high standards of food quality, taste, and presentation and that food is prepared according to the recipes provided.
- Ensure strict adherence to all food safety, hygiene, and sanitation regulations (HACCP, local health codes, etc.).
- Conduct regular inspections of kitchen areas to ensure cleanliness and organization.
- Develop and implement quality control checks for all food items.
- Team Leadership & Development:
- Recruit, hire, train, and onboard kitchen staff (cooks, prep cooks, dishwashers, etc.).
- Schedule kitchen staff shifts, ensuring adequate coverage for all operational hours.
- Provide ongoing coaching, mentoring, and performance feedback to kitchen team members.
- Foster a positive, collaborative, and professional work environment.
- Conduct performance reviews and address any performance issues or disciplinary matters.
- Menu Development & Innovation (as applicable):
- Collaborate with the Executive Chef or General Manager on menu planning, development, and costing.
- Research and incorporate new culinary trends and techniques.
- Contribute to the creation of seasonal specials and promotions.
- Problem Solving & Communication:
- Address and resolve any operational issues, staff conflicts, or customer complaints related to the kitchen.
- Communicate effectively with all levels of staff and management.
- Participate in management meetings and contribute to overall business strategy.
Qualifications:
- Proven experience as a Kitchen Manager, Sous Chef, or similar leadership role in a high-volume kitchen environment.
- Strong culinary background and extensive knowledge of various cooking techniques and cuisines.
- In-depth understanding of food safety and sanitation regulations (e.g., ServSafe certification).
- Demonstrated ability to manage inventory, control costs, and meet budgetary goals.
- Excellent leadership, communication, and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Possesses the Food Handlers permit
- Ability to work under pressure in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays as required.
Physical Requirements:
- Ability to stand for extended periods and lift up to [e.g., 50] pounds.
- Manual dexterity to handle kitchen tools and equipment.
- Ability to work in a hot and noisy environment.