Required Years of Experience
1 year
Job Details
Schulson Collective attracts restaurant goers from all walks of life, encompassing multiple different cuisines & dining experiences throughout its concepts. Across Center City Philadelphia, our restaurants offer cuisines ranging from Contemporary American & Pan-Asian to Japanese, Oyster Bar, Italian & more. We welcome you to apply to become part of a growing restaurant group & assist in providing top-of-the-line culinary experiences across Philadelphia.
Summary/Objective
Ensures guest satisfaction by following the Schulson Collective steps of service.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for transporting all necessary food items from the kitchen to guests in a timely and professional manner.
- Communicates in detail food descriptions when presenting food items to guests.
- Serves as liaison between kitchen and service staff to ensure accuracy of food orders.
- Works closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience.
- Creates memorable experience to build repeat business. Inform guests of other Schulson Collective restaurants.
- Consistently meets standards outlined within the Schulson Collective’s Core Values.
- Performs other duties as assigned.
Supervisory Responsibility
This position has no supervisory responsibility.
Physical Demands
The employee must occasionally lift and/or move up to 25 pounds and occasionally push and/or pull up to 45 pounds. The employee will spend over 4 hours daily standing or walking.
Required Education and Experience
- One (1) to two (2) years industry experience preferred.
- Must have excellent written and verbal communication skills.
- Must be able to effectively multi-task in high stress situations.
- Must be a team player with a strong work ethic.
- Familiarity with POS system is a plus.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Compensation Details
Compensation: Hourly (Based on Experience)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k
Required Skills
Customer Service Orientation
Attention to Detail
Time Management
Problem Solving Skills
Collaboration With Kitchen and Service Staff
Ability to Handle Customer Concerns
Adaptability to Changing Duties
Physical Stamina
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Part of Schulson Collective
Schulson Collective is a leading Philadelphia-based restaurant group founded by acclaimed chef and restaurateur Michael Schulson. Known for imaginative concepts and elevated hospitality, Schulson Collective is behind some of the city’s most celebrated restaurants, including Double Knot, Harp & Crown, Sampan, Independence Beer Garden, DK Sushi, Dear Daphni and Graffiti Bar. With additional destinations like Double Knot in Miami, FL and Double Knot in NYC, the Collective blends culinary artistry with innovative design across a range of unique experiences.