Reports to: Operations Director
Motek, a part of Happy Corner Hospitality collective, is an Israeli-Mediterranean concept restaurant. We pride ourselves on delivering exceptional service and culinary experiences to our valued customers. Our commitment to excellence extends to every aspect of our operations.
Position Summary:
As General Manager, you will have full accountability for the restaurant’s daily operations, overseeing both front and back-of-house teams. You will ensure exceptional guest experiences through consistent execution of brand standards, operational excellence, and financial performance, while cultivating a positive, motivated, and high-performing team culture. This role requires strong leadership, sound business judgment, and a genuine passion for hospitality.
Responsibilities:
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Oversee day-to-day restaurant operations, ensuring smooth front- and back-of-house performance
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Manage, lead, and mentor floor managers and staff
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Maintain service at the highest quality standards
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Develop and implement risk management and mitigation strategies
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Maintain and track all corporate mandates and daily reports
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Analyze staffing needs, create staffing plans, and identify growth opportunities
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Interview, screen, and recruit job applicants
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Coach and train management staff to maximize performance
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Ensure team performance, including morale, productivity, and fiscal responsibility
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Monitor operational activities and expenses
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Assist in setting and tracking sales forecasts and profitability reports
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Keep C-suite leadership informed of sales performance and key operational issues
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Drive sales growth through marketing initiatives, networking, and staff incentives
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Manage budgeted revenues, cost of sales (COS), labor, supplies, and operating cash flow (OCF)
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Review monthly profit and loss statements and take action on variances
Requirements:
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Minimum of five (5) years of leadership experience managing high-volume, fast-paced front-of-house restaurant operations
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Degree in hospitality, business, or equivalent professional experience preferred
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Demonstrated knowledge of service standards, guest experience, and regulatory compliance, with the ability to consistently enforce policies
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Proven experience managing budgets, labor, inventory, and operational costs to achieve financial goals
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Ability to plan staffing, scheduling, and team productivity while maintaining exceptional service standards
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Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment
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High attention to detail across service quality, operational processes, and team performance
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Effective communicator with a collaborative, team-oriented leadership style
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Experience with marketing, sales initiatives, and strategies to increase revenue is a plus
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Bilingual proficiency is a plus
Benefits:
- Medical, dental and vision insurance
If you’re passionate about hospitality and committed to creating exceptional guest experiences, we want you on our team!