We are seeking a highly skilled and passionate Server/Sommelier to join our team at Tolo. As a Server, you will play a crucial role in providing an exceptional dining experience to our guests, showcasing your expertise in wine and gastronomy. Your commitment to delivering personalized and attentive service will contribute to maintaining the restaurants's reputation as a premier wine destination.
Requirements:
● Wine Service: Demonstrate an in-depth knowledge of our extensive wine list, including regions, vintages, and grape varieties. Assist guests in selecting wines that complement their preferences and meals. Effectively describe wine attributes and flavors to enhance the guest's understanding and enjoyment.
● Food Pairing: Offer expert advice on food and wine pairings to create memorable dining experiences for our patrons. Collaborate with the kitchen staff to ensure seamless coordination between food preparation and wine service.
● Upscale Customer Service: Provide impeccable and personalized customer service to create a welcoming and comfortable atmosphere for guests. Anticipate guests' needs and preferences, ensuring a memorable and delightful visit.
● Reservations: Managing seating guest, walk in reservations, turn times in a timely manner during a busy service.
● Order Taking: Take accurate and detailed food and beverage orders, ensuring special requests or dietary restrictions are communicated to the kitchen staff promptly.
● Table Maintenance: Ensure that tables are impeccably set, clean, and organized before guests are seated. Continuously monitor and maintain the dining area, ensuring it remains clean, tidy, and aesthetically pleasing.
● Sales and Promotion: Promote and upsell wine selections, special offers, and events to enhance the guests' overall experience and contribute to the wine bar's revenue goals.
● Knowledge Sharing: Stay up-to-date with industry trends, wine selections, and wine-related news. Share this knowledge with colleagues and guests to elevate their appreciation and understanding of wine.
